# Administrator/Receptionist

**Company**: Bupa
**Location**: London
**Job type**: full-time
**Salary**: £30,500 per annum
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/London/Administrator_R1226232?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/administrator-receptionist-72e409cb-2cd/

## Description

We are seeking a dedicated Administrator/Receptionist to ensure all administrative and receptionist activities are executed efficiently and effectively at our Crossrail Health Clinic in London. The successful candidate will play a crucial part in delivering exceptional customer service.

**Key Responsibilities:**

- Greet and welcome customers, supporting their journey throughout the centre

- Answer, screen, and forward incoming customer queries via phone calls and manage local mailbox and emails

- Maintain a well-presented reception and waiting area

- Ensure customer reports are dispatched within the desired time frame

- Prepare appointment packs, clinical files, and consent forms

- Manage customer details, appointments, and payments using EXACT/BOSS/Meddbase

- Organise documents, prioritise tasks, and meet deadlines

- Handle post, generate letters, and monitor stocks

**Requirements:**

- Excellent communication and IT skills

- Experience with Meddbase desirable but not essential

- Strong customer service skills

- Good knowledge of Excel and Word

- Well-organised, reliable, and proactive attitude

- Knowledge of medical terminology desirable

**Benefits:**

- Equivalent to 25 days holiday per year

- Enhanced pension and life insurance

- Bupa health insurance as a benefit in kind

- Option to join dental insurance scheme at a discounted rate

- Access to digital GP platform

- Emotional wellbeing support

- Family mental health line

- Financial wellbeing channels

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## Skills

### Required
- Excellent communication
- Strong IT skills
- Customer Service
- Excel
- Word
- Meddbase

### Nice to have
- Medical Terminology

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/London/Administrator_R1226232?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)