# Lead End User Computing Engineer (Sharepoint/Power Platform)

**Company**: OFGEM
**Location**: Cardiff, Wales
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Flexible
**Salary**: GBP 49,452 - 62,699 per year
**Category**: Engineering
**Industry**: Energy

**Apply**: https://www.jobsgopublic.com/job/lead-end-user-computing-engineer-sharepointpower-platform-100570?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_72de4744-67d

## Description

Across government, end user computing is essential to enabling a productive, secure and modern digital workplace. As organisations adopt cloud-first strategies and flexible working models, robust End User Computing (EUC) services are critical to ensuring colleagues can access the tools and systems they need, wherever they are.

Ofgem plays a vital role in the UK’s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Delivering a reliable, high-quality digital workplace is key to supporting our people and ensuring the organisation can operate effectively.

As a Lead End User Computing Engineer, you will act as the technical authority for EUC and digital workplace services. You will define standards, guide architecture and provide assurance across Microsoft 365, endpoint management and identity services. You will work closely with architects, security teams and service operations to ensure platforms are secure, scalable and aligned to organisational needs.

**Responsibilities:**

- Leading the design, governance and continuous improvement of End User Computing and digital workplace services

- Acting as the technical authority for Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive and related services

- Defining and maintaining standards for endpoint management using Microsoft Intune, Windows Autopilot and device compliance tooling

- Providing technical leadership on identity and access management, including Entra ID, Conditional Access, and secure BYOD models

- Overseeing integration of workplace technologies with cloud and on-premises systems

- Leading the investigation and resolution of complex technical incidents, acting as the senior escalation point

- Driving root cause analysis and implementing long-term, sustainable fixes

- Supporting the delivery of major changes, deployments and service improvements with appropriate technical assurance

- Identifying opportunities for optimisation and continuous improvement across EUC services

- Producing and maintaining high-quality technical documentation and knowledge resources

- Collaborating with internal teams, suppliers and partners (including Microsoft) to ensure effective service delivery

- Mentoring engineers and service desk teams, building capability and promoting best practice across the organisation

**Requirements:**

- Advanced experience in SharePoint and Power Platform administration, governance, and support (Lead Criteria)

- Experience with application lifecycle management, DevOps pipelines, and automation within Power Platform (Lead Criteria)

- Proven ability to implement and enforce platform governance and compliance policies

- Strong troubleshooting and incident management skills for collaboration and automation platforms

- Ability to work collaboratively with technical and business stakeholders to deliver secure, innovative solutions

- Microsoft Azure and Power Platform certifications

**Desirable Criteria:**

- Experience supporting large-scale SharePoint environments and complex Power Platform solutions

- Familiarity with AI enablement and governance in Microsoft 365 environments

**Benefits:**

Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies.

## Skills

### Required
- Microsoft 365
- Endpoint Management
- Identity and Access Management
- Power Platform
- SharePoint

### Nice to have
- Azure Virtual Desktop

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/lead-end-user-computing-engineer-sharepointpower-platform-100570?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)