# Electoral Services Manager

**Company**: London Borough of Enfield
**Location**: London Borough of Enfield, London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: GBP 57,375 - 72,777 per year
**Category**: Policy & Public Affairs

**Apply**: https://www.jobsgopublic.com/job/electoral-services-manager-118599?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/electoral-services-manager-72dcc2c9-f57/

## Description

We are seeking an experienced and motivated Electoral Services Manager to lead the delivery of a high-quality, cost-effective Electoral Registration and Elections Service.

As Electoral Services Manager, you will lead and manage the Electoral Services Team, ensuring the effective delivery of all statutory electoral registration functions, including:

- Annual Canvass planning and delivery

- Production and maintenance of the Register of Electors

- Management of electoral registration processes and data quality

- Planning and delivery of elections, by-elections and referendums

- Project management of service improvements and electoral initiatives

- Performance monitoring, reporting and service development

You will be responsible for managing a professional team, setting clear objectives, developing staff, and ensuring the service continues to meet the highest standards of accuracy, efficiency and customer service.

We are looking for a committed and experienced electoral professional with substantial knowledge of electoral administration and registration processes.

You will be able to demonstrate:

- Proven ability to lead, motivate, coach and develop teams, setting clear targets and performance expectations

- A strong commitment to delivering excellent customer service and achieving high levels of customer satisfaction

- Experience of successfully delivering projects and implementing service plans within agreed timescales and budgets

- A sound understanding of local government decision-making processes, political structures and the role of elected members

- The ability to build effective working relationships and collaborate across services and with external stakeholders

- Experience of data analysis, performance monitoring and project evaluation

- Experience of designing and delivering training programmes

- Excellent organisational, communication and problem-solving skills

- Exceptional attention to detail and the ability to manage competing priorities

In addition to the salary, you will receive:

- Additional payments for your role as an appointed Deputy Returning Officer during elections

- Access to specialist electoral training and professional development opportunities

- The opportunity to contribute to and lead innovative registration and election pilots

- The chance to play a pivotal role in shaping and delivering democratic services for residents

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## Skills

### Required
- electoral administration
- registration processes
- team management
- customer service
- project management
- data analysis
- performance monitoring
- training programme design

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