# Senior Account Manager - AntiSocial **Company**: AntiSocial **Location**: Toronto, ON **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: CAD 80,000-95,000 per-year-salary **Category**: Sales **Industry**: Marketing **Apply**: https://jobs.lever.co/thinkingbox/e73d6a4d-4b33-4c16-baac-ee8b2906eb93?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_72d4b83f-e55 ## Description AntiSocial is looking to hire an experienced Senior Account Manager to join their Client Services team. As a Senior Account Manager, you will be responsible for providing exceptional service to current and prospective clients, leading client acquisition and sales repping initiatives, specifically direct-to-brand. Acting as the main point of contact, you'll be the voice of clients within the agency, ensuring that all requirements are reflected throughout the content creation process. **What You'll Be Doing** - Work closely with clients and internal teams to ensure a thorough understanding of the client's business goals and objectives, and ensure that all requirements are met throughout the campaign and content creation process. - Oversee multiple campaigns and regularly liaise with the team to ensure the progress of each campaign, flagging any suggestions or concerns to the team. - Stay close to key contacts via email, phone, or face-to-face meetings, providing recommendations and identifying new business opportunities at every stage of the campaign. - Identify opportunities for organic account growth and build roadmaps for achieving growth results. - Support producers with managing client requirements, communications, and balancing project schedules and budgets. - Act as a leader for social media marketing, content creation, creative ideation, and contribute to a culture of excellence around creative use of social media in advertising and marketing. - Ensure project profitability for each outgoing deliverable or retainer. - Support annual planning sessions with clients to ensure the agency is acting as a strategic partner with an eye on further business changes and needs. - Offer support across each client, ensuring the team is supported and delivering exceptional work. - Provide senior management with reports on performance, team and project status, and upcoming opportunities. - Monitor the capacity of team members and adapt to change, with a close eye on risk assessment and mitigation. - Regularly track team hours through Harvest/Forecast. - Develop and implement strategic plans to help grow or mitigate risk on the client. - Have strategic conversations with clients to ensure the agency is working on the right work to achieve business results. - Provide recommendations for ensuring the agency maintains a high standard of client servicing. - Proactively plan accounts and work with clients on future scope. **What You'll Bring** - 5+ years of account management and sales experience at a digital agency. - Knowledge and passion for the social and digital world. - Paid media experience is considered an asset. - A proven track record of hitting sales targets and delivering consistent revenue. - Exceptional organisational skills, able to independently manage multiple campaigns to an extremely high standard in a fast-paced environment. - Experience with pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels of an organisation. - Excellent written and verbal communication skills, with the ability to tailor communications and build relationships with stakeholders at all levels, both internally and externally. - Outstanding leadership skills with a can-do attitude. **Additional Info** - Monday to Thursday in the office (Fridays are remote optional). - Flexible time off, including paid vacation and sick days. - Consistent culture and team-building events. - Employee recognition and incentive programs. - Seasonal celebrations and gatherings throughout the year. - Office lunches. - Branded company swag. - Access to industry events, learning opportunities, and non-profit outreaches. - Dog-friendly offices. - Unlimited coffee, drinks, and snacks. - Flex work and travel options. - Comprehensive extended health benefits. ## Skills ### Required - account management - sales - social media marketing - content creation - client servicing ### Nice to have - paid media --- Source: [Apply at jobs.lever.co](https://jobs.lever.co/thinkingbox/e73d6a4d-4b33-4c16-baac-ee8b2906eb93?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)