# Recepcionista Nocturno

**Company**: Accor
**Location**: Castelldefels, CT
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000157507451-recepcionista-nocturno?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_72aa9681-38a

## Description

We are seeking a meticulous, customer-oriented, and committed Night Receptionist to join our team at Castelldefels, Barcelona.

As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during nighttime hours and maintaining high guest satisfaction.

Responsibilities:

- Perform daily accounting procedures, including balancing transactions and preparing nightly reports.

- Verify and reconcile guest accounts, ensuring accuracy and resolving discrepancies.

- Provide exceptional customer service during check-in, check-out, and throughout the night shift.

- Address guest inquiries, requests, and incidents to ensure a positive experience.

- Maintain a safe environment for guests and employees.

- Generate and distribute financial and operational reports.

- Collaborate with other departments to resolve guest issues.

- Monitor and update room inventory and availability.

- Manage credit card payments and other payment methods accurately.

- Perform additional reception duties as needed during the night shift.

- Prepare and open the breakfast buffet for the next morning.

- Serve beverages and products.

To support your success, you will receive training in all areas related to hotel reception, as well as safety procedures.

Qualifications:

- Previous experience with Opera Cloud or similar hotel management systems is desirable.

- Fluency in English; knowledge of French or other languages is beneficial.

- Prior experience in a similar role is valued.

- Excellent oral and written communication skills.

- Strong analytical and problem-solving skills with attention to detail.

- Basic accounting knowledge and ability to manage financial transactions accurately.

- Ability to work independently and make decisions in the absence of daytime management.

- Good organisational and time management skills.

- Knowledge of hotel operations and reception procedures.

Additional Information:

- Informal and friendly work environment.

- Opportunities for growth and professional development.

- Attractive discounts at Accor hotels worldwide.

- Salary according to the Collective Agreement for Hospitality.

## Skills

### Required
- English
- accounting
- customer service
- analytical skills
- organisational skills

### Nice to have
- French
- Opera Cloud
- hotel management systems

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000157507451-recepcionista-nocturno?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)