# AO Associate

**Company**: Amazon
**Location**: Hyderabad
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q3884

**Apply**: https://amazon.jobs/en/jobs/10554147/advocacy-operations-associate?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7267ea67-1d9

## Description

We are seeking an AO Associate to join our Advocacy Operations (AO) team in Hyderabad. The successful candidate will support Amazon Flex to resolve scenarios that impact the delivery partner experience.

Key responsibilities:

- Follow standard operating procedures (SOPs) and manager's instructions to ensure quality compliance

- Contribute to project improvement ideas

- Provide timely responses to stakeholders on related tasks

- Proactively raise issues to manager or stakeholders

- Meet business metrics and goals, such as SLA, productivity targets, and quality benchmarks

- Maintain records of day-to-day work by updating trackers or workflow tools

The ideal candidate will have:

- Excellent written and verbal communication skills

- Ability to create and manage work plans, timelines, and accommodate multiple priorities

- Experience with Microsoft Office products and applications

- Fluency in English (speaking, writing, and reading)

This is a high-visibility position with opportunities for creativity and self-development. You will work closely with a diverse team in a fast-paced Ops environment.

## Skills

### Required
- Microsoft Office products and applications
- English language skills

### Nice to have
- Fluency in English

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Source: [Apply at amazon.jobs](https://amazon.jobs/en/jobs/10554147/advocacy-operations-associate?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)