# Front of House Receptionist

**Company**: Surrey and Borders Partnership NHS Foundation Trust
**Location**: Leatherhead
**Job type**: full-time
**Salary**: £26,618 a year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/C9325-26-0850?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7242e0d9-cc3

## Description

The Front of House Receptionist is the first point of contact for visitors, service users, carers, staff and partner agencies across Trust sites. The post holder provides a welcoming Front of House and Switchboard Service, books rooms and delivers administrative support for the Facilities Team. They also support the Facilities Team with routine safety and compliance checks, helping keep our buildings safe, compliant and therapeutic.

Reporting to the Senior Front of House Receptionist/ Facilities Supervisor, the post holder is responsible for handling day-to-day enquiries independently and escalating issues beyond their remit to their Line Manager as needed.

The main duties of the job include:

- Providing a Front of House and Switchboard Service

- Booking rooms and delivering administrative support for the Facilities Team

- Supporting the Facilities Team with routine safety and compliance checks

- Handling day-to-day enquiries independently and escalating issues as needed

The salary for this role is £26,618 a year, including Fringe HCAS. The post is permanent and full-time, located at various sites including the Main corporate office at 18 Mole Business Park, Randalls Road, Leatherhead, KT22 7AD.

The Trust offers a range of benefits, including flexible working, free parking and excellent health and wellbeing support.

To apply for this role, you should have:

- NVQ Level 3 or equivalent qualification or equivalent experience

- Experience of working in an office or reception environment

Desirable qualifications and experience include:

- Customer Service qualification

- IOSH Working Safely

- Experience of working in the NHS

- Experience of switchboard operations

- Experience of using SystmOne

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Skills

### Required
- administration
- reception
- switchboard operations
- safety and compliance checks

### Nice to have
- customer service
- IOSH Working Safely
- NHS experience
- SystmOne

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/C9325-26-0850?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)