# Salesforce Product Administrator

**Company**: Royal Bank of Canada (RBC)
**Location**: Minneapolis, Minnesota
**Experience**: senior
**Job type**: full-time
**Salary**: $70,000-$130,000
**Category**: IT
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/Minneapolis-Minnesota-United-States-of-America/Salesforce-Product-Administrator_R-0000186697?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_71ab9ebe-d52

## Description

As a Salesforce Product Administrator, you will be responsible for configuring, maintaining, and optimizing Salesforce platform solutions to support business operations and digital transformation initiatives within the financial services organization.

**Responsibilities:**

- Salesforce Configuration & Customization: Design and implement declarative Salesforce solutions using platform-native features to address business requirements.

- Production Implementation Validation: Develop and execute comprehensive testing protocols to validate Salesforce configurations before production deployment.

- Data Mapping & Integration Documentation: Create and maintain comprehensive data mapping documents for Salesforce Advisor Desktop data exchanges with upstream and downstream applications.

- User Adoption & Enablement: Monitor and track adoption metrics, user engagement, and feature utilization across assigned Salesforce platform areas.

- Business Requirements Translation: Partner with business stakeholders to understand operational needs, pain points, and regulatory requirements.

- Operational Support & Optimization: Provide ongoing technical support and troubleshooting for assigned Salesforce platform areas.

**Requirements:**

- 3+ years of experience as a Salesforce Admin, Product Admin, or similar technical platform role.

- Strong knowledge of Salesforce declarative customization and configuration best practices.

- Understanding of financial services industry compliance and security requirements.

- Demonstrated ability to manage user adoption and drive organizational change.

- Excellent analytical, communication, and stakeholder management skills.

- Proven problem-solving capabilities and attention to detail.

**Nice-to-have:**

- Salesforce Administrator Certification (ADM 201).

- Financial services industry experience.

- Experience with data mapping, ETL, or integration platforms.

- Knowledge of Salesforce Advisor Desktop and financial services solutions.

**What’s in it for you?**

- A comprehensive Total Rewards Program including competitive compensation and flexible benefits.

- Leaders who support your development through coaching and managing opportunities.

- Ability to make a difference and lasting impact.

- Work in a dynamic, collaborative, progressive, and high-performing team.

- Opportunities to do challenging work.

- Opportunities to build close relationships with clients.

## Skills

### Required
- Salesforce
- declarative customization
- configuration
- financial services
- compliance
- security
- user adoption
- analytical skills
- communication skills

### Nice to have
- Salesforce Administrator Certification (ADM 201)
- financial services industry experience
- data mapping
- ETL
- integration platforms
- Salesforce Advisor Desktop

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/Minneapolis-Minnesota-United-States-of-America/Salesforce-Product-Administrator_R-0000186697?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)