# Key Account Manager

**Company**: Jobber
**Location**: Toronto; Edmonton; Kitchener-Waterloo; Vancouver
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $100,000 OTE
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/jobber/b05c0398-039e-49e7-ba52-fc0e7f5521ae?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_719a8ab2-406

## Description

We are seeking a Key Account Manager to join our Sales department at Jobber. As a Key Account Manager, you will own the long-term partnership with Jobber's largest customers, driving retention, growing payment processing volume, and expanding the value customers get from Jobber over time.

You will act as a trusted business advisor, helping clients achieve their goals and maximize their ROI on Jobber. You will manage a portfolio of ~300 high-value accounts, focused on three core outcomes: retaining customers and preventing churn, growing Gross Payment Volume, and upselling plan upgrades and add-ons that create real value.

Your responsibilities will include:

- Managing a portfolio of high-value accounts

- Driving GPV growth across your portfolio

- Building deep, consultative relationships with key clients

- Conducting regular business reviews and strategic planning sessions with key clients

- Guiding customers to take action

- Identifying and driving upsell and cross-sell opportunities

- Collaborating with other departments within Jobber

- Providing feedback and suggestions to the product team

- Developing and implementing best practices and processes for the Key Account Management department

To be successful in this position, you should have:

- Demonstrated success in account management, customer success, or sales in a B2B software environment

- Proven track record of over-achieving and exceeding revenue targets and retention goals

- Excellent communication, presentation, and negotiation skills

- Strong analytical and problem-solving skills

- Ability to work independently and as part of a team

- Client-focused consultative mindset

- Proficiency with the challenger sales methodology

- Familiarity with Jobber's products and services

In terms of compensation, this opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $60,000 and a commission of $40,000, for an On-Target Earnings (OTE) of $100,000. Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE.

This OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind.

## Skills

### Required
- account management
- customer success
- sales
- B2B software
- challenger sales methodology

### Nice to have
- fintech experience
- home services industry experience

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/jobber/b05c0398-039e-49e7-ba52-fc0e7f5521ae?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)