# Manager, Business Process Risk & Controls

**Company**: CVS Health
**Experience**: senior
**Job type**: full-time
**Salary**: $66,330.00 - $145,860.00
**Category**: Finance
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/RI---Cumberland/Manager--Business-Process-Risk---Controls_R1078010?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_718d327e-740

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

The Manager, Business Process Risk & Controls is responsible for supporting second-line oversight of business process controls across CVS Health's Internal Control over Financial Reporting (ICFR) environment. This role reports to the Lead Director, Business Process Risk & Controls and will help execute the governance framework, oversight activities, and continuous improvement initiatives that strengthen the effectiveness, consistency, and sustainability of business process controls across CVS Health's business segments and functional organizations.

**Key Responsibilities:**

- Execute enterprise governance standards and methodologies for business process controls.

- Support the development and implementation of control oversight strategies and operating procedures.

- Evaluate business process control environments and identify opportunities to improve effectiveness and consistency.

- Perform independent assessments of control design and execution across business segments and functional organizations.

- Provide recommendations to improve control sustainability and reduce operational complexity.

- Support the implementation of standardized control practices across the enterprise.

- Provide objective challenge to management regarding business process control design, operation, and remediation activities.

- Review risk assessments, control frameworks, and control documentation to identify potential gaps or emerging risks.

- Monitor control environment performance and identify trends requiring escalation or additional oversight.

- Support issue identification, root-cause analysis, and remediation planning activities.

- Escalate significant risks and observations to SOX Compliance Hub leadership, as appropriate.

- Support governance activities related to business process control deficiencies.

- Evaluate remediation plans and challenge management to ensure sustainable solutions are implemented.

- Monitor remediation progress and validate the effectiveness of corrective actions.

- Assist in developing reporting and dashboards that provide visibility into control performance and remediation status.

- Serve as a liaison with Internal Audit and External Audit for assigned business process areas.

- Support management's annual SOX 404 assessment activities.

- Coordinate information requests, walkthroughs, testing activities, and remediation efforts.

- Assist with enterprise audit readiness activities and control environment assessments.

- Support initiatives focused on control optimization and rationalization, process standardization, GRC technology enablement, data-driven monitoring and reporting, and continuous controls improvement.

- Partner with Finance, Operations, Technology, and business leaders to modernize and simplify the control environment.

- Identify opportunities to enhance control efficiency while maintaining appropriate risk coverage.

- Prepare materials and reporting for Control Champion Forums, Senior Leadership Updates, Internal Audit and External Audit meetings, deficiency governance discussions, and quarterly risk and control reporting.

- Assist in developing meaningful metrics and KPIs that provide insight into control performance and emerging risks.

**Required Qualifications:**

- 5+ years of experience in one or more of the following: SOX Compliance, Internal Audit, Risk Management, Controllership, Public Accounting.

- Demonstrated knowledge of COSO Framework, SOX 404, Internal Control over Financial Reporting (ICFR), Business process risks and controls.

- Experience working in complex, matrixed organizations.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently with limited direction and influence decision-making through recommendations.

- Ability to travel up to 10% (including by plane).

**Preferred Qualifications:**

- Big Four public accounting experience.

- Fortune 100 or large public company experience.

- Experience supporting SOX transformation initiatives.

- Experience with GRC technologies and control automation initiatives.

- Healthcare, insurance, PBM, retail, or consumer products industry experience.

- Experience supporting end-to-end process mapping and control optimization initiatives.

**Education:**

- Bachelor's degree in Accounting, Finance, Business or related field; equivalent years of work experience may substitute.

- High School Diploma/GED required.

- CPA, CIA, CISA or equivalent certification preferred.

**Anticipated Weekly Hours:** 40

**Time Type:** Full time

**Pay Range:** $66,330.00 - $145,860.00

## Skills

### Required
- SOX Compliance
- Internal Audit
- Risk Management
- Controllership
- Public Accounting
- COSO Framework
- SOX 404
- ICFR
- Business process risks and controls

### Nice to have
- Big Four public accounting
- Fortune 100 or large public company experience
- SOX transformation initiatives
- GRC technologies
- control automation initiatives
- Healthcare
- insurance
- PBM
- retail
- consumer products industry experience
- end-to-end process mapping
- control optimization initiatives

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