# Senior Domain Expert – Observability, Alarm & Event Management

**Company**: Telstra
**Location**: Australia (Flexible)
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Australia-Flexible/Senior-Domain-Expert---Observability--Alarm---Event-Management_JR-10177097-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_712a597e-538

## Description

As a Senior Domain Expert – Observability, Alarm & Event Management, you will work across Engineering, Operations, Product, Architecture, Security, business stakeholders, and technology partners to take end-to-end technical ownership of complex outcomes and help evolve our observability capabilities through automation and intelligent operations.

**Responsibilities:**

- Provide senior technical and solution architecture leadership across enterprise observability, monitoring, alarm and event management, discovery, and configuration management.

- Lead complex technical investigations and root-cause analysis across applications, platforms, integrations, and infrastructure.

- Shape technical designs and platform roadmaps, ensuring solutions are scalable, secure, resilient, and aligned with enterprise architecture standards.

- Take end-to-end technical ownership of initiatives from concept and design through implementation and operational acceptance, actively managing risks, dependencies, and delivery impediments.

- Lead platform lifecycle, upgrades, resilience improvements, technical-debt reduction, and modernisation across cloud, on-premises, and containerised environments.

- Apply automation, orchestration, intelligent event correlation, and Artificial Intelligence for IT Operations (AIOps) to improve observability and operational outcomes.

- Provide authoritative technical leadership during complex production incidents and turn lessons learnt into sustainable engineering improvements.

- Influence senior stakeholders and technology partners to align decisions and deliver complex technical outcomes.

- Strengthen Telstra-owned capability through architectural governance, reusable engineering practices, documentation, mentoring, and knowledge transfer.

**Requirements:**

- Deep expertise in enterprise observability, monitoring, alarm and event management.

- Advanced engineering and troubleshooting capability across complex, distributed production environments.

- Experience in technical architecture, solution design, platform lifecycle management, and operational resilience.

- Demonstrated ability to lead complex technical problems from root-cause analysis through to sustainable resolution.

- End-to-end ownership of significant engineering or technology initiatives, including technical risks, dependencies, and operational acceptance.

- Strong capability in software or platform engineering, systems integration, and production environments.

- The ability to translate complex engineering challenges into clear options, recommendations, and outcomes.

- Strong stakeholder influence, including credibility with senior technical and business stakeholders.

- A track record of mentoring engineers, sharing specialist expertise, and uplifting capability in others.

**Highly regarded:**

- OpenText Operations Bridge Manager, Operations Orchestration, UCMDB, Discovery, Optic, AIOM, or comparable enterprise observability technologies.

- Kubernetes and containerised production environments, across cloud and on-premises infrastructure.

- Automation, orchestration, AIOps, AI/ML, or intelligent event correlation applied to operational use cases.

- Configuration management and discovery platforms.

- Working with multi-domain networks and engineering teams on complex technical issues.

- Major incident, problem management, or production engineering environments.

## Skills

### Required
- enterprise observability
- monitoring
- alarm and event management
- technical architecture
- solution design
- platform lifecycle management
- operational resilience
- automation
- orchestration
- AIOps
- AI/ML
- intelligent event correlation
- configuration management
- discovery platforms
- Kubernetes
- containerised production environments

### Nice to have
- OpenText Operations Bridge Manager
- Operations Orchestration
- UCMDB
- Discovery
- Optic
- AIOM

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Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Australia-Flexible/Senior-Domain-Expert---Observability--Alarm---Event-Management_JR-10177097-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)