# Platform Engineering Manager

**Company**: Marks & Spencer
**Location**: United Kingdom
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/126711?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_70fb6791-1ad

## Description

The Platform Engineering Manager is responsible for providing technical leadership and operational authority for M&S connectivity platforms, ensuring services remain secure, stable, resilient and continuously improving.

The role has technical authority for operational connectivity services supporting 1,000 stores, 20 logistics sites, 2 datacentres and Azure environments. Provides technical oversight of outsourced NOC services and managed partners.

**Responsibilities**

- Own the operational integrity, reliability and continual improvement of connectivity platforms across the M&S estate.

- Drive automation and Infrastructure as Code to improve consistency, scalability and operational efficiency.

- Embed observability and Site Reliability Engineering practices to strengthen resilience and service performance.

- Reduce operational overhead and enhance service quality through proactive engineering and continuous improvement.

- Lead managed service providers, owning supplier governance, performance oversight and service improvement initiatives.

**Requirements**

- Extensive experience operating enterprise-scale network platforms.

- Deep technical expertise across Cisco ACI, Palo Alto, Fortinet, Juniper Mist and Microsoft Azure Networking.

- Strong automation and software engineering skills, including Terraform, Python and GitHub-based workflows.

- Excellent leadership qualities, with a strong understanding of observability and Site Reliability Engineering principles.

- Proven ability to influence outcomes and collaborate effectively across multiple stakeholder groups.

**Benefits**

- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

- Competitive holiday allowance with the option to buy more

- Discretionary bonus schemes linked to your performance and ours

- Strong pension and life assurance to help plan for the future

- Tailored induction and training to support your development from day one

- Exclusive perks and savings through our M&S Choices portal

- Market-leading family policies, including parental, adoption and neonatal leave

- 24/7 wellbeing support, including virtual GP access and mental health services

- One paid volunteer day a year to support a cause that matters to you

## Skills

### Required
- Cisco ACI
- Palo Alto
- Fortinet
- Juniper Mist
- Microsoft Azure Networking
- Terraform
- Python
- GitHub

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/126711?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)