# Account Specialist, GSO, ASO, Hong Kong

**Company**: Marriott
**Location**: Hong Kong
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Hospitality

**Apply**: https://ejwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/26133231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_70e87dc1-849

## Description

The Account Specialist executes the merchandising of group, contract, business transient and/or extended stay sales opportunities by using Marriott's sales information systems and technology.

The role serves as the point of contact between customers, GSO & ASO Sales Managers/Account Directors and the properties.

In this role, Account Specialist utilizes sales techniques to maximize revenue and build customer loyalty.

**Responsibilities**

- Execute and support account strategies and sales plans as directed by leaders.

- Support preparation of tailored solutions and proposals to customer needs in Greater China.

- Collaborate with leaders and sales to maximize account value.

- Assist in the organization of customer events and engagement activities.

- Understand industry processes (pricing, RFPs, proposals) and legal considerations.

- Execute Marriott's Customer Service Standards and Brand Standards.

**Managing Work, Projects and Policies**

- Evaluate, qualify and respond to leads in a professional and timely manner.

- Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale.

- Ensure business is transitioned to designated property appropriately and in a timely manner for proper service.

- Provide service to customers to grow account share and generate profitable revenues from the group room, catering and events on behalf of MI, across the enterprise.

**Maintaining Business Goals**

- Establish and maintain complete and up-to-date lead response information in SFAWeb|CI/TY and alternate information systems to ensure accurate reporting.

- Assist with the closing of business opportunities to ensure team and departmental goals are met.

- Generate and organize sales reports utilizing internal data systems.

**Requirements**

- 4-year degree from an accredited university in High School diploma or equivalent required.

- Minimum of 2 years' experience in Sales and Marketing, Guest Services, Front Desk or related professional area OR a 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management required.

## Skills

### Required
- Sales and Marketing
- Guest Services
- Front Desk
- Business Administration
- Marketing
- Hotel and Restaurant Management

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Source: [Apply at ejwl.fa.us2.oraclecloud.com](https://ejwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/26133231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)