# General Aviation Team Lead

**Company**: Howden
**Experience**: senior
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Head-of-General-Aviation-Account-Managers_R0019800?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7047f748-2e5

## Description

Howden is seeking a General Aviation Team Lead to drive the strategic direction, performance, and client relationships within the General Aviation team.

The successful candidate will lead a team of General Aviation account managers, oversee a portfolio of key accounts, and focus on building long-term partnerships with clients.

Key responsibilities include:

- Leading, developing, and inspiring a high-performing team

- Defining team structure, territories, and performance objectives

- Identifying training requirements and succession planning

- Establishing a culture of accountability, service excellence, and client-centricity

- Overseeing key accounts and acting as an executive sponsor

- Proactive planning and strategic account management

- Ensuring consistent delivery of products and services

- Championing improvements in client experience

- Resolving escalated client issues

- Aligning with head of technical, operations, and service teams

- Delivering accurate budget forecasting and strategic reporting

- Leveraging Client Relationship Management tools and data analytics

The ideal candidate will have:

- Strong leadership presence

- Deep understanding of General Aviation market dynamics

- Exceptional relationship management and stakeholder engagement abilities

- Data-driven approach to optimise process and client service delivery

In return, Howden offers a career that you define, with a culture that values diversity and supports employees in making a positive difference.

## Skills

### Required
- leadership
- General Aviation
- relationship management
- data analysis

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Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Head-of-General-Aviation-Account-Managers_R0019800?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)