# Supervisor, Fraud Investigations

**Company**: Airbnb
**Location**: Gurugram, India
**Experience**: senior
**Job type**: full-time
**Salary**: ₹1,370,000-₹1,790,000 INR
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q63327

**Apply**: https://job-boards.greenhouse.io/airbnb/jobs/8007130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_7043aea1-7c5

## Description

As the Supervisor of Fraud Investigations at Airbnb, you will lead a team of fraud investigators and oversee the end-to-end fraud investigation process.

You will play a vital leadership role in safeguarding the integrity of Airbnb's AirCover platform by effectively identifying, investigating, and mitigating instances of fraudulent AirCover claims.

Key responsibilities include:

- Managing a team of Fraud Investigators with care and empathy

- Taking ownership of the team's quality, accuracy, and metrics performance

- Working closely with cross-functional teams to manage emerging risks and threats

- Proactively looking for new capabilities to collect, analyze, and disseminate actionable risk intelligence

- Developing the knowledge and expertise of the Fraud Investigation team

- Providing oversight of team performance and communication with internal partners

- Guiding and directing the team on specific complex fraud investigations

- Developing and implementing effective strategies to detect and prevent fraudulent AirCover claims

- Collaborating with internal departments to share fraud-related insights and improve fraud prevention measures

- Utilizing data analytics tools and techniques to identify patterns, trends, and anomalies indicative of fraudulent activities

- Preparing comprehensive reports and presenting findings to senior management

The ideal candidate will have:

- 5+ years' experience in risk management, preferably in high-tech and/or matrixed global organizations

- 2+ years' experience in a people manager role and a strong track record of leading high-performing teams

- Demonstrated abilities and experience in fast-paced fraud investigations, preferably in the fintech/insurance space

- Thorough knowledge of fraud investigations, intelligence tradecraft, systems, processes, and governance

- Strong metrics-based performance management and coaching skills

We offer a competitive salary range of ₹1,370,000-₹1,790,000 INR per year, along with benefits and employee travel credits.

## Skills

### Required
- fraud investigations
- risk management
- team leadership
- data analytics
- performance management

### Nice to have
- fintech
- insurance
- intelligence tradecraft
- governance

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/airbnb/jobs/8007130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)