# Global CRM Executive

**Company**: Soho House
**Location**: Brooklyn, NY
**Work arrangement**: onsite
**Experience**: executive
**Job type**: full-time
**Salary**: $95,000-$110,000 USD
**Category**: Marketing

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/4940011101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_70299294-ad3

## Description

We are seeking a highly motivated and detail-oriented CRM Executive to join our Global Marketing team. The CRM Executive will play a critical role in the execution of email, push notification, and WhatsApp campaigns to our global audiences, with a focus on North America audiences.

The ideal candidate will have a strong ability to manage their own workflow, prioritize tasks efficiently, and deliver high-quality campaigns within tight deadlines. The Global CRM Executive will report into the Global CRM Manager.

**Main Duties**

- Campaign execution: Build, schedule, and deploy daily email and push notification campaigns to segmented audiences using Salesforce Marketing Cloud ensuring timely and accurate delivery.

- Segmentation and personalization: Collaborate with Marketing, Membership and Digital teams to identify target audiences, segment lists, and implement personalized messaging strategies to maximize engagement and conversion rates.

- Strong data skills: Ability to manage and manipulate datasets, following best practice to ensure data hygiene. Integrate data across different platforms to create segmentation and personalization.

- HTML and CSS development: Leverage your proficiency in HTML and CSS to code and test custom email modules, templates and campaigns that align with brand guidelines and our email design system.

- Quality assurance: Conduct thorough testing and troubleshooting of campaigns across various devices and platforms to ensure content is pixel-perfect and is optimized for rendering and functionality.

- Analytics and reporting: Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize future campaigns and drive continuous improvement.

- Workflow management: Independently manage your workflow, prioritize tasks, and handle a high volume of campaigns simultaneously while maintaining a keen attention to detail and accuracy.

**Requirements**

- Bachelor’s degree in Marketing, Business, or a related field.

- 2+ years experience in CRM marketing, including email, push notifications, lifecycle management.

- Proficiency in Salesforce Marketing Cloud, including Journey Builder and dynamic content creation.

- Strong HTML and CSS skills.

- Excellent organizational skills and ability to manage multiple projects simultaneously.

- Detail-oriented with a high level of accuracy in campaign execution.

- Analytical mindset with the ability to interpret data and derive actionable insights.

- Strong communication skills and ability to collaborate effectively with cross-functional teams.

- Experience in A/B testing and optimizing campaigns for performance improvement.

- Knowledge of email and push notification best practices, trends, and regulations.

- CDP experience with Hightouch or similar a plus.

- Periodic ‘on call’ weekends will be required.

**Why work with us...** Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

**Benefits**

- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match.

- Paid Time Off: Full- Time Employees have sick day's + vacation days.

- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically.

- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.

- Learning & Development: An extensive range of internally and externally run courses are available for all employees.

- Cookhouse & House Tonic: Celebrating our passion for food and drink.

- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

**Pay Range** $95,000-$110,000 USD

## Skills

### Required
- Salesforce Marketing Cloud
- HTML
- CSS
- data analysis
- campaign execution
- segmentation
- personalization
- workflow management

### Nice to have
- CDP experience with Hightouch or similar
- Spanish

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/4940011101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)