# Settled Housing Caseworker

**Company**: London Borough of Merton
**Location**: London Borough of Merton, Greater London
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: GBP 39,519 - 40,575 per year
**Category**: Social Care

**Apply**: https://www.jobsgopublic.com/job/settled-housing-caseworker-113941?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_700eb823-827

## Description

The London Borough of Merton is seeking enthusiastic and committed Settled Housing Caseworkers to join our Housing Needs service.

This is an opportunity to make a real difference to households experiencing homelessness by taking ownership of cases, identifying housing solutions and actively supporting residents to move out of temporary accommodation.

**Key Responsibilities:**

- Take full ownership of a caseload of households in temporary accommodation, proactively progressing cases towards settled housing.

- Complete and regularly review suitability assessments, Personalised Housing Plans (PHPs) and affordability assessments.

- Develop and deliver individual housing exit plans, exploring private rented accommodation, Direct Offers and other suitable housing options.

- Prepare clear, legally compliant discharge of duty decisions in accordance with homelessness legislation.

- Work closely with residents to manage expectations, overcome barriers and support sustainable housing outcomes.

- Identify safeguarding concerns, vulnerabilities and changing household circumstances, making appropriate referrals.

- Undertake property visits, occupancy checks and monitor accommodation suitability and standards.

- Maintain accurate case records, monitor progress and contribute towards performance targets and reducing temporary accommodation costs.

**Requirements:**

- Good knowledge of homelessness legislation, housing suitability and statutory responsibilities.

- Experience of independently managing a caseload within housing, homelessness or a related environment.

- The ability to undertake detailed assessments, develop effective housing plans and make sound, evidence-based decisions.

- Knowledge of welfare benefits, housing affordability and the private rented sector.

- Strong communication, negotiation and problem-solving skills.

- The resilience and organisational skills to manage competing priorities and challenging situations.

- A proactive approach to identifying solutions and progressing cases towards successful outcomes.

- A commitment to safeguarding, equality and delivering high-quality customer service.

**What We Offer:**

- The opportunity to take ownership of meaningful casework, work collaboratively with housing professionals and contribute to developing a more proactive, effective and resident-focused service.

- A salary of GBP 39,519 - 40,575 per year.

- Hybrid working, with at least 60% workplace attendance.

## Skills

### Required
- homelessness legislation
- housing suitability
- statutory responsibilities
- case management
- communication
- problem-solving

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/settled-housing-caseworker-113941?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)