# Forward Deployed (Value Acceleration) Consultant / Senior Consultant — Life Sciences AI

**Company**: Salesforce
**Location**: Bangalore
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Bangalore/Forward-Deployed--Value-Acceleration--Consultant---Senior-Consultant-2_JR364815-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/forward-deployed-value-acceleration-consultant-700ce1b2-d9c/

## Description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword , it’s a way of life.

The Forward Deployed (Value Acceleration) Consultant / Senior Consultant , Life Sciences AI sits at the intersection of customer engagement and AI-native platform delivery. This role is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using Agentforce and Life Sciences Cloud (LSC) platform capabilities , while owning the roadmap and feature lifecycle for scalable, reusable accelerators that drive measurable value for Life Sciences customers.

You will partner closely with Life Sciences customer-facing teams, engineering, GDC delivery resources, and design to transform manual, fragmented workflows in Pharma, Biotech, and MedTech into automated, AI-native solutions. You are customer-obsessed, execution-focused, and driven by the challenge of building solutions at the speed and quality that regulated industries demand.

**Responsibilities**

**Roadmap and Solution Ownership**

- Own the roadmap for Life Sciences process blueprints and AI-native accelerators, balancing strategic direction with near-term execution needs across the LSC portfolio

- Own the feature lifecycle for LS-specific blueprint components from discovery through launch and iteration

- Identify operational inefficiencies, manual processes, and automation opportunities across Life Sciences customer workflows , including HCP/HCO engagement, field force, clinical operations, and revenue cycle

**Blueprint Design and Execution**

- Partner with Life Sciences customer-facing leaders to map and analyze customer requirements for new AI-native solutions

- Build solution blueprints and workflow automations using current Agentforce and LSC platform capabilities

- Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions appropriate for regulated Life Sciences environments

- Validate, test, and iterate blueprints for accuracy, consistency, and performance against LS customer acceptance criteria

**Technical Specification and Delivery**

- Translate high-level strategic goals and Life Sciences customer requirements into clear PRDs, user stories, and technical acceptance criteria

- Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies

- Document solution architecture, demonstrations, and implementation guidelines , including Steel Thread validation in support of go-live readiness across Hub accounts

**Customer and Market Research**

- Conduct user interviews and quantitative analysis to understand Life Sciences customer pain points and identify accelerator opportunities

- Act as the voice of the LS customer within the Agentforce development process, feeding structured insights to Product Engineering and the Hub's product feedback loop

**Cross-Functional Collaboration**

- Partner with Engineering and Design to ensure technical feasibility and intuitive user experiences for Life Sciences personas

- Provide structured feedback to Product Managers on feature gaps needed to support LS-specific scalability and compliance requirements

- Support rollout and enablement of blueprint solutions across Hub teams, GDC delivery resources, and SI partners (Deloitte, Slalom, and others)

- Collaborate across the Ecosystems pillar on partner readiness and SI blueprint adoption

**Required Qualifications**

- 3 to 8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting

- Experience building or deploying external-facing products in enterprise B2B SaaS environments

- Strong understanding of business workflow mapping, process modeling, and process improvement methodologies, with demonstrated application in Life Sciences or a regulated industry

- Proven experience translating business requirements into structured automated workflows or solutions

- Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms

- Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical Life Sciences stakeholders

- Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success

- Rigor and consistency in managing product backlogs and executing delivery

**Preferred Qualifications**

- Experience in Life Sciences commercial operations, HCP/HCO engagement, field force automation, or clinical operations technology

- Experience with Salesforce Life Sciences Cloud (LSC), Agentforce, or comparable CRM/AI platforms in regulated industries

- Experience with prompt design or agent-based automation solutions

- Familiarity with the Salesforce platform ecosystem (APIs, platform services, Data Cloud)

- Understanding of Life Sciences regulatory and compliance requirements (e.g., GxP, HIPAA, GDPR) as they relate to CRM and workflow automation

- Experience with network effects and cold start strategies for enterprise B2B solutions

- Lean, Six Sigma, or related process improvement certification

- Pharma, Biotech, or MedTech industry background strongly preferred

**Success Metrics**

- Efficiency improvements and measurable reduction in manual work for Life Sciences customers

- Blueprint adoption, usage outcomes, and business value delivered (e.g., cost savings, field force productivity, HCP engagement improvement)

- Quality and clarity of roadmap feedback influencing LSC and Agentforce platform improvements

- Time-to-value and scalability of LS-specific solution deployments

- Customer satisfaction and depth of engagement with deployed solutions across the LSC portfolio

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## Skills

### Required
- Product Management
- Process Automation
- Business Analysis
- Solutions Consulting
- Workflow Mapping
- Process Modeling
- Process Improvement
- Automation Tools
- Workflow Builders
- AI Prompting
- Low/No-Code Platforms
- Communication
- Collaboration

### Nice to have
- Life Sciences Commercial Operations
- HCP/HCO Engagement
- Field Force Automation
- Clinical Operations Technology
- Salesforce Life Sciences Cloud (LSC)
- Agentforce
- Prompt Design
- Agent-Based Automation Solutions
- Salesforce Platform Ecosystem
- Life Sciences Regulatory and Compliance Requirements
- Lean
- Six Sigma
- Pharma
- Biotech
- MedTech

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Bangalore/Forward-Deployed--Value-Acceleration--Consultant---Senior-Consultant-2_JR364815-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
