# Localization Quality Coordinator

**Company**: Keywords Studios
**Location**: Taiwan
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Language Services
**Industry**: Other
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://jobs.workable.com/view/whe2aSG6eozqY6j2SjhD5K/remote-localization-quality-coordinator-in-taiwan-at-keywords-studios?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_700bb86b-4cf

## Description

As a Localization Quality Coordinator at Keywords Studios, you will play a crucial role in ensuring that localized content meets the highest standards of accuracy, creativity, and player experience.

The Quality Management team at Keywords Studios focuses on evaluating performance, driving continuous improvement initiatives, enabling linguists and vendors through training and feedback, and partnering with stakeholders to prevent issues before they reach the player.

Responsibilities:

- Collaborate with Localization Managers and Project Managers to assess risk and create quality plans, reviewing them regularly to ensure effectiveness.

- Analyze and present timely, actionable reports on quality performance against set standards, identifying risks and recommending corrective or preventive measures.

- Champion quality standards and processes across Localization teams, promoting a consistent approach across projects and languages.

- Define, deliver, and continuously improve training sessions and guidance materials for internal linguists, external vendors, and other stakeholders on quality processes.

- Validate, arbitrate, and finalize quality evaluations, ensuring consistent application of scoring frameworks and fair dispute resolution.

- Support Project Managers in delivering constructive, actionable feedback to external resources.

- Collaborate on tool and process improvements, including the Quality Evaluation Portal, translation quality evaluation systems, and automated QA checks.

- Contribute to root cause analysis for quality incidents and client complaints, helping define preventive actions and assess their effectiveness.

- Assist in onboarding and testing processes for new linguists, ensuring alignment with quality standards before integration into live projects.

- Leverage Generative AI tools, such as Gemini, to optimize daily workflows, streamline data analysis, and assist in drafting quality reports and CAPAs.

Requirements:

- Based in an Asian timezone with the ability to work closely with regional teams and vendors.

- Minimum 2 years' experience in a related role within the localization industry.

- A degree in Translation, Linguistics, or a related field.

- Ideally, a native speaker of Korean, Japanese, or Chinese, with excellent proficiency in English.

- Excellent communication and negotiation skills, with the ability to provide clear, actionable feedback.

- Demonstrated ability to work effectively with distributed, multicultural teams.

- Intermediate to advanced Excel skills; ability to extract, process, and interpret data for decision-making.

- Familiarity with translation quality evaluation systems, frameworks (e.g., MQM), and CAT tools.

- Experience with linguistic arbitration or dispute resolution in a professional setting is desirable.

- Strong analytical mindset with the ability to identify patterns, prioritize issues, and propose process improvements.

- Knowledge of localization quality control processes and industry best practices.

- Ability to adapt quickly to new tools and workflows, with demonstrated hands-on experience using generative AI (specifically Gemini) for day-to-day productivity, process improvement, and problem-solving.

- Ideally, a familiarity with Audio Localization processes.

Benefits: Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. At KWS, we value and encourage diversity in all its forms. We foster an inclusive environment and give special priority to the inclusion of people with disabilities.

## Skills

### Required
- Translation
- Linguistics
- Quality Evaluation
- Project Management
- Excel
- Generative AI

### Nice to have
- Korean
- Japanese
- Chinese
- Audio Localization

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/whe2aSG6eozqY6j2SjhD5K/remote-localization-quality-coordinator-in-taiwan-at-keywords-studios?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)