# Senior Patient Administrator

**Company**: Chelsea and Westminster Hospital NHS Foundation Trust
**Location**: Isleworth
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Permanent
**Salary**: £33262.00 to £36027.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/C9289-CS-538-A?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6fe9e489-487

## Description

We are seeking a Senior Patient Administrator to join our team at Queen Mary's Maternity Unit, West Middlesex University Hospital. The successful candidate will have a calm and proactive approach, with the ability to multi-task efficiently while maintaining high-quality standards.

The Senior Patient Administrator will act as the primary point of contact for admin staff, clinicians, and patients, ensuring clear and timely communication. They will also liaise with various stakeholders, requiring efficient and effective communication.

Key responsibilities include:

- Providing administrative support to the team

- Acting as a focal point of communication between patients, doctors, and other healthcare professionals

- Managing patient pathways to ensure high-quality service delivery

- Using initiative when dealing with patient problems or requests from managers and consultants

- Ensuring all activity is recorded accurately using the Trust's Cerner system

- Participating in new staff induction and providing close supervision

- Developing new members of the team through training and supervision

- Adhering to trust-wide standard operating procedures and policies

- Suggesting improvements to systems and measuring effectiveness

The salary for this role is £33,262 to £36,027 per annum.

Chelsea and Westminster Hospital NHS Foundation Trust is committed to equal opportunities and welcomes applications from individuals from the global majority, veterans, and underrepresented communities.

## Skills

### Required
- Cerner

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/C9289-CS-538-A?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)