# Concierge

**Company**: AccorHotel
**Location**: Telluride, CO
**Experience**: entry
**Job type**: full-time
**Salary**: $22.55
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000160982329-concierge?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/concierge-6fe89332-396/

## Description

Join Fairmont Heritage Place, Franz Klammer Lodge, in the heart of Telluride, Colorado, as a Concierge. This seasonal, full-time role involves providing exceptional service to guests, personalizing their experience, and maintaining a strong presence in the Club Room. You will assist guests with lodge facilities, address concerns promptly, and perform basic bartending duties.

Responsibilities:

- Assist guests with lodge facilities in an informative and helpful manner

- Personalize each guest's experience by providing a professional, friendly, and engaging welcome

- Maintain a strong presence in the Club Room as an ambassador of the property and brand, delivering exceptional service

- Address guest concerns promptly, ensuring proper documentation and communication with the appropriate departments

- Perform basic bartending duties

Qualifications:

- A strong ability to focus on guest needs while remaining calm, courteous, and professional at all times

- Excellent interpersonal and problem-solving skills

- The ability to perform effectively under pressure in a fast-paced environment

- Strong communication skills with a polished and professional presentation

- Flexibility to work a variety of shifts, including weekends, holidays, and both morning and evening hours

- A collaborative mindset with the ability to work cohesively as part of a team

- Proficiency in Microsoft Windows applications; previous experience with a Property Management System is preferred

Benefits:

- A wonderful work-life balance with incredible access to the outdoors just steps from the Lodge

- Seasonal full-time employment with potential offseason opportunities

- Options for medical, dental, vision, disability, and life insurance, as well as a 401(k)

- An incredible team culture with meaningful engagement opportunities

- Employee benefit card offering discounted rates at Accor properties worldwide

- Access to learning programs through our Academies

- Opportunities to develop your talent and grow within your property and across the global network

- The ability to make a difference through Corporate Social Responsibility initiatives, such as Planet 21

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## Skills

### Required
- Microsoft Windows applications
- Property Management System
- interpersonal skills
- problem-solving skills
- communication skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000160982329-concierge?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)