# Bilingual Collections & Accounts Receivable Specialist

**Company**: Jeeves
**Location**: Bogotá
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://jobs.lever.co/tryjeeves/2af2b8f2-8eaa-4b6e-9797-7a6c7bec277f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6f97f337-c07

## Description

We are seeking a high-caliber, strategic Bilingual Collections & Accounts Receivable Specialist to join our Finance team in Bogotá. In this role, you will manage a complex portfolio of corporate accounts, ensuring the timely recovery of funds and optimization of Portfolio Health, while maintaining the premium service standards expected in the Fintech industry.

## Job Responsibilities:

- Manage an assigned end-to-end B2B accounts receivable portfolio, utilizing advanced collection methodologies to maximize recovery and reduce past-due percentages.

- Monitor, drive, and optimize the performance of our AI partner for Collections, ensuring automated workflows and AI contact strategies are executing correctly.

- Maintain a proactive approach to identifying high-risk or deteriorating accounts early, providing timely visibility and actionable insights to the Risk Team.

- Act as a central point of contact to navigate and collaborate seamlessly with internal functions working closely with Collections.

- Proactively drive and manage relationship workflows with external collection agencies and oversee preliminary legal matters regarding non-performing accounts.

- Work independently and rigorously adhere to established financial processes, credit policies, and operational guardrails.

- Execute high-level executive outreach via phone, email, and chat, and maintain a strict, target-driven follow-up cadence.

- Investigate root causes for non-payment, verify funding sources, and build data-driven business cases for account write-offs or payment restructures.

## Requirements:

- Minimum of 2 years of proven, verifiable experience in Collections or Accounts Receivable, ideally within a fast-paced fintech, banking, or corporate B2B sector.

- Professional fluency in English and Spanish (both written and spoken).

- Exceptionally disciplined, proactive, and focused, with a strong internal drive to meet tight deadlines and handle complex objections.

- Strong foundational understanding of corporate liquidity, and financial risk mitigation.

- Advanced skills in Microsoft Excel/Office Suite; comfortable adopting, auditing, and managing AI-driven systems and CRM/Collections databases.

- Bachelor’s or Associate’s degree in Finance, Accounting, Business Administration, or a related field.

## Skills

### Required
- Accounts Receivable
- Collections
- Microsoft Excel
- AI-driven systems
- CRM/Collections databases
- English
- Spanish
- Financial analysis
- Risk mitigation
- Negotiation
- Dispute resolution

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/tryjeeves/2af2b8f2-8eaa-4b6e-9797-7a6c7bec277f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)