# FR - Réceptionniste (H/F/X)

**Company**: Accor
**Location**: Lille, Hauts-de-France
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000144775659-fr-receptionniste-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/fr-r-ceptionniste-h-f-x-6f8d0f31-4f6/

## Description

We welcome you at Ibis Lille centre Grand Palais, where we value individuality and support your professional growth within our small Lille team.

As a Receptionist, you will take care of our clients from arrival to departure, ensuring they have a great experience.

Responsibilities:

- Welcome clients and manage check-in/check-out processes

- Handle billing and payment, providing top-notch service and listening skills

- Promote our bar and restaurant, working collaboratively with the team

- Respond to emails, track group bookings, seminars, deposits, and verify reservation guarantees

Qualifications:

- Proven hotel reception experience

- Opera software proficiency (desirable)

- English language skills

- Organised and detail-oriented

Benefits:

- Full-time permanent position

- Performance-based bonuses

- Annual value-sharing bonus

- Health insurance

- 50% transportation subscription reimbursement

- Accor employee card with discounts

- Invitation vouchers for other Accor hotels

- Staff outings

- Training and development opportunities

Our team is multicultural and dynamic, consisting of around 20 people from various departments. We prioritise a positive work environment, fostered by our Reception Manager, Housekeeping Manager, and myself.

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## Skills

### Required
- English
- Opera software
- Organisation
- Attention to detail

### Nice to have
- Additional languages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000144775659-fr-receptionniste-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)