# Account Manager

**Company**: Roblox
**Location**: San Mateo, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $130,430—$164,290 USD
**Category**: Sales
**Industry**: Technology

**Apply**: https://careers.roblox.com/jobs/8357655?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/account-manager-6f483eac-cdb/

## Description

The Account Manager role at Roblox involves turning closed deals into high-performing partnerships. You will be the primary post-sales partner for clients and agencies, focusing on campaign execution, technical onboarding, and continuous optimization.

**Job Responsibilities:**

- Lead client kick-off calls and gather creative assets

- Set up campaigns in Roblox's ad management systems

- Monitor daily campaign pacing and target performance metrics

- Execute real-time optimizations to meet or exceed client KPIs

- Serve as the day-to-day point of contact for agency media planners, buyers, and brand managers

- Deliver high-touch customer support throughout the campaign lifecycle

- Synthesize performance data into insights and mid-campaign performance checks

- Build post-campaign wrap-up presentations

- Identify campaign performance wins to pitch mid-flight upsells and incremental budget allocations

- Prepare renewal proposals with the Sales Lead and present them to the client

- Partner with Ad Ops, Sales, Billing, Product, Policy, Measurement, and Trust & Safety to resolve technical issues and manage policy compliance

**Requirements:**

- 6-8 years of experience in account management, client success, ad operations, or campaign management in digital advertising or media

- Experience managing live campaigns, including pacing, optimization, and performance against KPIs

- Familiarity with digital ad platforms and campaign setup, tracking, and reporting tools

- Ability to turn performance data into clear insights and client-ready presentations

- Strong relationship management skills with agency media planners, buyers, and brand managers

- Experience identifying upsell and renewal opportunities and partnering with Sales to close them

- Excellent organizational skills and attention to detail, with the ability to manage multiple campaigns at once

- Strong communication skills; able to work with Ad Ops, Billing, Product, Policy, and Measurement partners

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## Skills

### Required
- account management
- client success
- ad operations
- campaign management
- digital advertising
- media planning
- performance metrics
- data analysis
- client relationships
- upsell and renewal opportunities

### Nice to have
- Bachelor's degree in a related field
- Experience in the media or advertising industry
- Basic SQL or experience working with data platforms

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Source: [Apply at careers.roblox.com](https://careers.roblox.com/jobs/8357655?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)