# Care Management Associate (CMA)

**Company**: CVS Health
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $18.50 - $35.29 per hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/OH---Work-from-hom/Care-Management-Associate---OhioRISE---Must-reside-in-Ohio_R1046726-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6f2735b7-0b2

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Care Management Associate (CMA) role is a full-time remote telework position. As a CMA, you will serve as the "Front desk" to the OhioRISE plan, providing administrative and operational support to the Care Coordination department.

Responsibilities:

- Regularly interface with various groups around the state who are providing care coordination services or supporting the services that are utilized by our membership.

- Take referrals for OhioRISE, confirm Medicaid eligibility, and process the referral.

- Complete Health Risk Assessments for all members assigned.

- Practice a high level of professionalism, adaptability, accountability, and emotional intelligence at all times when interacting with various departments or member representatives.

- Effectively manage competing priorities, maintain accuracy in a fast-paced environment, and adapt quickly as operational needs and program priorities evolve.

- Support administrative needs that involve comfortability with working in complex data systems, an Electronic Record System and/or Excel.

Requirements:

- Recent experience working for other MCOs, specifically within the last 5-7 years in the state of Ohio.

- Ability to pass the CANS assessment and obtain certification within 90 days of employment.

- Strong time management skills, initiative, attention to detail, critical thinking, and the ability to work independently while maintaining consistent communication and collaboration with team members and leadership.

- Ability to balance compassion with efficiency and professionalism.

Benefits:

- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Schedule: Monday – Friday, 8am-5pm, standard business hours.

Pay Range: $18.50 - $35.29 per hour.

## Skills

### Required
- critical thinking
- problem-solving
- multitasking
- data entry
- communication

### Nice to have
- Associates degree
- specialized health care certifications or training
- desire and interest in helping individuals with behavioral health care needs

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/OH---Work-from-hom/Care-Management-Associate---OhioRISE---Must-reside-in-Ohio_R1046726-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)