# Internal Communications Senior Manager **Company**: Lyft **Location**: San Francisco, CA **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: $132,000 - $165,000 **Category**: Communications **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/lyft/jobs/8922198002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_6f098f8d-8cb ## Description Lyft is seeking a seasoned Internal Communications leader to set and own communications strategy for key areas of the business. This person will be a trusted advisor to senior leaders and a go-to communications expert on business priorities. Responsibilities: - Develop and own an annual communications roadmap for designated areas of the business, connecting communications to business objectives and measuring impact against clear outcomes. - Serve as a key advisor to senior leaders on communications strategy and execution, influencing what is communicated, when, and how. - Become the go-to communications expert on the business areas you support, with a deep understanding of their roadmap, challenges, and priorities. - Lead large, complex, multi-quarter communications programs that span multiple teams and functions, motivating partners to take ownership and staying aligned with business priorities. - Craft high-level, clear messaging for executive leaders and company-wide distribution. - Lead communications response for complex, multi-stakeholder situations, including crisis and change management. - Anticipate communications challenges and proactively develop solutions to address them before they arise. - Use data and industry insights to inform strategy, and continuously improve how we communicate. - Set high standards for communications quality, and support the growth of others on the team through mentorship and feedback. - Maintain the Lyft brand and voice across all communications, written and verbal. - Keep Lyft fun! Experience: - 8+ years of experience leading communications strategy and execution, with significant internal or executive communications experience - Proven track record as a trusted advisor to senior executives - Experience leading multi-quarter, cross-functional communications programs with measurable business impact - Ability to fluidly navigate between strategy and execution, from developing strategic plans to producing crisp, clear communications - Experience leading communications through crisis and significant organisational change - Experience communicating complex business, product, or technology topics in a way that resonates with a broad audience - Experience tailoring communications to distributed and global workforces, including full-time and hourly team members - A clear point of view on how AI can improve communications effectiveness, and experience putting it into practice - Experience mentoring others and raising the bar for a team's work - Thrives in highly fluid situations and fast-paced environments - Excellent written and verbal communication skills - Lyft user/believer Benefits: - Great medical, dental, and vision insurance options with additional programs available when enrolled - Mental health benefits - Family building benefits - Child care and pet benefits - 401(k) plan with company match to help save for your future - In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off - 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible - Subsidised commuter benefits - Monthly Lyft credits and complimentary Lyft Pink membership ## Skills ### Required - communications strategy - execution - crisis management - change management - data analysis - mentorship --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/lyft/jobs/8922198002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)