# Customer Assistant - Lingerie - Cheltenham

**Company**: Marks & Spencer
**Location**: Cheltenham, Gloucestershire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140659?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6f087aed-cc0

## Description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience.

You’ll create genuine 1 to 1 connections with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.

Key responsibilities include:

- Providing a personalised five-star service using digital tools

- Building rapport quickly with customers and listening to their needs

- Confidently recommending products both in-store and online

- Maintaining high standards while balancing speed and accuracy

- Adapting to changing situations and priorities

As a Customer Assistant, you will be working in a high-demand environment, operating in a fast-paced retail setting.

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

## Benefits

No specific benefits mentioned.

## Work Pattern

Thursday - 10:00-18:00 Friday - 10:00-18:00 Saturday - 10:00-18:00 Sunday - 10:00-18:00

## Skills

### Required
- digital literacy
- communication skills
- customer service skills

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140659?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)