# Sales Support Associate

**Company**: Coach
**Location**: Hong Kong, Hong Kong SAR
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://tapestry.wd108.myworkdayjobs.com/en-US/Tapestry_Careers/job/Hong-Kong-Hong-Kong-SAR-Hk-Citygate-Factory---Coach/Stockroom-Associate_JR21087?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6eef8814-9b2

## Description

We are seeking a Sales Support Associate to join our team at Coach, Hong Kong Citygate Factory. As a Sales Support Associate, you will play a crucial role in ensuring the smooth operation of our sales floor and providing exceptional customer service.

Key responsibilities:

- Welcome clients with warmth and professionalism, anticipating their needs and providing personalized assistance

- Serve as a brand ambassador internally and in the local market, supporting social media engagement

- Operate POS accurately, maintaining cash wrap organization, and handling cash/media in compliance with policy

- Suggest add-on products, promote gift cards, and capture customer information where permitted

- Receive, process, and organize shipments and transfers, reporting discrepancies and maintaining stockroom cleanliness

- Manage stock levels, replenish sales floor, and execute visual merchandising updates

- Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed

- Maintain housekeeping standards and adhere to Loss Prevention guidelines

Requirements:

- 1+ year of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment

- Current knowledge of fashion trends and competition in the marketplace

- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets

- Strong attention to detail and organizational skills

- Ability to multitask in a fast-paced environment

- Excellent communication and customer service skills

- Ability to work in a fast-paced environment

- Strong English language proficiency

Schedule: Ability to work a flexible schedule to meet business needs,including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

## Skills

### Required
- fashion trends
- cash register systems
- basic computer skills
- walkie talkie
- English language

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Source: [Apply at tapestry.wd108.myworkdayjobs.com](https://tapestry.wd108.myworkdayjobs.com/en-US/Tapestry_Careers/job/Hong-Kong-Hong-Kong-SAR-Hk-Citygate-Factory---Coach/Stockroom-Associate_JR21087?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)