# P&C Design and Change Management Specialist **Company**: International Rescue Committee (IRC) **Location**: Nairobi, IHUB **Work arrangement**: remote **Experience**: senior **Job type**: full-time **Category**: Human Resources **Industry**: Non-Profit **Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Nairobi-IHUB-Kenya/P-C-Design-and-Change-Management-Specialist_JR00005073?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_6ecc2b3c-985 ## Description The P&C Design and Change Management Specialist ensures that P&C transformation initiatives , Workday enhancements, process redesigns, and digital rollouts , are genuinely adopted across IRC's global workforce, not just technically delivered. **Major Responsibilities:** **Change Management** - Design and execute structured change management plans and approaches for assigned P&C transformation initiatives, applying recognized methodologies such as ADKAR or Prosci, using templates and planning tools needed to do this consistently across projects - Design and conduct stakeholder impact assessments at the start of every initiative, using a repeatable approach that captures affected populations, scale of change, adoption risks, and readiness gaps - Develop stakeholder engagement plans for each initiative, determining the right messages, channels, and timing for each audience - Build and execute communication plans for transformation initiatives, drafting audience-appropriate content in coordination with the Transformation & Digital Delivery Manager and relevant P&C teams - Identify and proactively manage change resistance, developing approaches to address blockers and escalating significant risks with clear recommendations - Establish change readiness checkpoints ahead of go-live, using tools and criteria to assess whether affected teams are prepared before launch - Define and track adoption readiness metrics, identifying where adoption is lagging and recommending targeted interventions - Identify and document change risks as part of regular project governance, with clear recommendations **Partnership & Knowledge Management** - Partner closely with the Training & Learning Delivery Specialist to ensure stakeholder impact assessments and readiness findings directly inform training design and sequencing - Document change approaches, decisions, and lessons learned, contributing to the team's shared knowledge base - Conduct post-implementation reviews on change effectiveness for every major initiative - Stay current on change management best practices and organizational readiness approaches **Job Requirements:** **Work Experience** - 3–5 years of experience in change management or P&C/HR transformation roles - Demonstrated experience executing structured change management on P&C technology or business transformation projects - Experience using or adapting change management tools, templates, or frameworks - Solid working knowledge of Workday from an end-user or project delivery perspective is a strong advantage - Change management certification (Prosci, CCMP, or equivalent) is an advantage - Experience in a complex, matrixed organization preferred **Demonstrated Skills and Competencies** - Solid working knowledge of change management methodologies (ADKAR, Prosci, or equivalent), applied practically - Clear and adaptable communicator across audiences, from frontline users to senior stakeholders - Data-aware: able to define readiness and adoption metrics, interpret findings, and recommend action - Skilled at identifying and addressing resistance and readiness gaps - Comfortable executing established methodology with precision and consistency, while identifying gaps or improvements to flag upward ## Skills ### Required - change management - Workday - ADKAR - Prosci - communication - data analysis ### Nice to have - change management certification - complex matrixed organization experience --- Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Nairobi-IHUB-Kenya/P-C-Design-and-Change-Management-Specialist_JR00005073?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)