# Retail Supervisor - Soho Home Westbourne Grove (Full Time)

**Company**: Soho Home
**Location**: London, London W11 2RH
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/4356375101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6e715586-29e

## Description

We are looking for an enthusiastic, organised, sales-driven Full Time Lead Interiors Consultant (Supervisor) to assist in leading the team at our Westbourne Grove Soho Home store & members space.

The Supervisor will be responsible for assisting the General Manager in the day-to-day running of the space, managing all aspects in their absence and delivering a seamless, ‘second to none’ customer service experience.

Main Duties:

- Supporting the Manager and Assistant Manager by leading the team in their absence.

- Lead morning briefs and empowering and driving the team to achieve sales.

- Responsibility for daily cash up and closure of the store in the absence of the Management team.

- Leading by example in demonstrating outstanding customer service and impeccable product knowledge on the Soho Home products as well as being an expert in Soho Houses interior design and style.

- Working alongside the management team to drive sales and KPI’s, accurately reporting data back to relevant teams.

- Ensuring daily replenishment is up to date and in line with visual standards.

- Delegating tasks to ensure the successful running of the day-to-day store operations and ensuring the customer is always number one priority.

- Support monthly stock counts alongside the team.

- Perform other duties as assigned by their line manager.

Requirements:

- Proactive & can-do attitude.

- Previous Retail Supervisor/Senior Sales experience.

- Good understanding of sales cycle in design/interiors market.

- Ability to think on their feet to quickly resolve queries and issues.

- Excellent communication skills at all levels.

- Accountability and responsible approach.

- Warm and friendly manner.

- Confident working within a team and also individually.

- Leads by example.

- Fluent in English both written and verbal.

- Experience in furniture and international sales is an advantage.

Benefits:

- Discounts at Soho House globally, as well as Soho Home and Cowshed.

- Soho House Membership after probation period.

- Pension Scheme.

- In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.

- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

- Generous Retail Discount.

- Retail Commission.

## Skills

### Required
- English
- sales
- customer service
- product knowledge
- team management

### Nice to have
- furniture
- international sales

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/4356375101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)