# Account Manager

**Company**: Expeditors
**Location**: Scottsdale, AZ
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155068244-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/account-manager-6e70e8a9-c2b/

## Description

As an Account Manager at Expeditors, you will be responsible for maintaining ownership of existing identified accounts, improving customer service, and increasing business opportunities.

Your key responsibilities will include:

- Strengthening relationships with existing accounts

- Developing relationships at all levels of the customer's organisation

- Understanding customers' business and strategy and Expeditors' role within it

- Ensuring customer satisfaction and follow-up

- Communicating service issues to Department Managers/Supervisors

- Identifying opportunities and growing business from existing house accounts

- Assisting with collections when needed

- Managing client profiles and updates on the CRM

- Building territory maps showing the number of accounts located in each city

- Providing technical updates to accounts using EI systems and demos

- Sharing your weekly schedule with all Departments to help coordinate and participate in joint account visits

- Turning major business opportunities and proposals over to Sales and operational issues to Ops

- Managing Business Reviews

- Continually seeking improvement in procedures and services to create more efficient and cost-effective operations

- Assuming lead responsibility for the efficient delivery of all branch services

- Ensuring a functioning and agreed-upon invoicing-payment process is in place

- Performing other tasks/duties as deemed appropriate by your management team

Physical demands of the role include:

- Using standard office equipment such as computers, phones, and fax/copy/scan machines

- Writing with pencil/pen/marker

- Functioning primarily while seated at a desk

- Travelling independently to a wide variety of off-site locations if applicable

We offer excellent benefits, including:

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical

- Life Insurance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

- Employee Referral Program Bonus

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## Skills

### Required
- English
- MS Office
- CRM software
- analytical skills
- attention to detail
- organisational skills
- interpersonal skills

### Nice to have
- University or equivalent business qualifications
- Minimum 3 years Expeditors' or industry experience
- Proven work experience in business development
- Strong presentation skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155068244-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)