# Patient Support Medical Billing Representative

**Company**: IQVIA
**Work arrangement**: remote
**Job type**: contract
**Salary**: $23.00 per hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Dallas-TX/Medical-Biller-Claims-Processing---Patient-Support-Representative--Home-Based-_R1571870?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6e66ab72-969

## Description

As a Patient Support Medical Billing Representative, you'll be part of a team that delivers meaningful assistance to patients through co-pay cards, vouchers, and claims support.

Your primary responsibility will be to receive medical claims from healthcare providers (HCPs) or patients, review supporting documentation, and vet each claim against program-specific business rules to determine whether it should be paid or rejected.

**Job Responsibilities**

- Receive medical claims from healthcare providers (HCPs) or patients and ensure all required supporting documentation is provided.

- Interpret Explanation of Benefits (EOB) and CMS-1500 forms.

- Evaluate claims against program-specific business rules to determine approval or rejection.

- Maintain exceptional organizational skills to manage daily workload.

- Provide support to customer inquiries via phone, email, fax, or other communication channels.

- Identify operational challenges and recommend solutions to management as needed.

- Adhere to HIPAA guidelines.

- Prioritize tasks effectively throughout the day.

- Meet daily productivity and quota expectations.

- Work 40 hours per week under moderate supervision.

**Minimum Education & Experience**

- High School Diploma or equivalent Required

- Completion of Medical Billing Program or Medical Billing degree or Certified Medical Billing license Required

- Experience in claim processing Required

- Ability to interpret EOBs Required

- Insurance verification experience Required

- Experience with payment postings Required

- Call center, customer service experience (inbound/outbound calls) Required

**Benefits**

- Career development opportunities

- Culture that values client focus, flawless execution, teamwork, integrity, and results

The pay range for this role is $23.00 per hour.

## Skills

### Required
- Medical Billing
- Claim Processing
- EOB interpretation
- HIPAA guidelines
- Customer Service

### Nice to have
- Revenue cycle experience
- Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
- Experience with secondary and tertiary billing
- Familiarity with complex insurance scenarios
- Experience with multi-layered billing processes

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Dallas-TX/Medical-Biller-Claims-Processing---Patient-Support-Representative--Home-Based-_R1571870?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)