# Account Manager

**Company**: Howden
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

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## Description

The Account Manager will join the Market Management (T20) team within Howden Markets, supporting strategic relationships with insurance carriers and helping deliver consultancy-led services that drive commercial and operational success.

Responsibilities:

- Build and maintain strong relationships with carrier partners and key internal stakeholders.

- Act as a point of contact for client queries, issues, and ongoing strategic discussions.

- Support the development and delivery of carrier engagement strategies and commercial initiatives.

- Analyse market, trading, and performance data to identify trends, opportunities, and risks.

- Produce reports, dashboards, presentations, and management information to support decision-making.

- Contribute to insurer and placement strategies through insight, analysis, and market intelligence.

- Develop proposals and recommendations tailored to carrier objectives and business priorities.

- Support digital and data-led initiatives that enhance service delivery and stakeholder value.

- Maintain accurate records and ensure activities comply with regulatory and governance requirements.

- Represent the business at industry events and share market developments, trends, and best practice with stakeholders.

Requirements:

- Experience in account management, relationship management, carrier management, or a similar insurance-focused role.

- Knowledge of the insurance industry and London Market operating environment.

- Experience working with internal and external stakeholders to deliver commercial objectives.

- Ability to analyse data, identify trends, and present findings in a clear and meaningful way.

- Experience producing reports, presentations, proposals, and management information.

- Demonstrable understanding of business planning, strategic initiatives, or consultancy-led services.

- Experience working within regulated environments and following governance requirements.

Qualifications:

- Degree-level education preferred.

- ACII studies commenced or a willingness to continue professional insurance qualifications.

- Strong written and verbal English communication skills.

- Strong numerical and analytical capability with proficiency in Excel, Word, and PowerPoint.

Benefits:

- A career that you define.

- We're looking for individuals who share the same values as us:

- Our successes have all come from someone brave enough to try something new

- We support each other in the small everyday moments and the bigger challenges

- We are determined to make a positive difference at work and beyond

## Skills

### Required
- account management
- relationship management
- carrier management
- data analysis
- report writing
- presentation skills
- English communication
- numerical analysis
- Excel
- Word
- PowerPoint

### Nice to have
- ACII studies
- professional insurance qualifications

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