# Safety System Implementation and Support Specialist

**Company**: Fortrea
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Bangalore/Lead-Safety-Systems-Specialist_265203?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6e471b2c-76a

## Description

We are seeking a Safety System Implementation and Support Specialist to assist with the overall Safety system implementation, support, configuration, and migration related activities. You will be responsible for providing this service to clients either as a support function to the client project groups or as a standalone business.

**Responsibilities:**

- Provide expertise in PV systems, leveraging a strong combination of business and technical knowledge

- Conduct project-specific configurations in Safety systems

- Maintain and document system configurations based on initial requirements and any subsequent changes

- Evaluate proposed project ideas and software changes through technical impact analysis and estimated business value

- Develop and document standard and ad hoc reports from the safety systems

- Support and educate end-users and sponsors

- Collaborate with the training team in developing safety system-specific training modules

- Initiate discussions with business stakeholders to understand business requirements and ensure requirements are delivered on time

- Provide overall guidance and strategize the use of standard safety systems front-end reporting

- Conduct routine and ad hoc data extraction

- Actively participate in all data migration activities and documentation related to migration

- Support change management and training of the systems as needed

- Expertise in ticket management, issue resolution, and escalating system issues

- Respond to mailbox queries

- Vendor management

- Train team members on technical and functional aspects

- Complete work assignments to the highest quality standards, adhering to relevant SOPs

- Make updates to departmental Standard Operating Procedures, Working Practices, and Guidelines

- Monitor the mailbox for system failures to resolve in a timely manner

- Subject matter expert, looking for ways to improve compliance, quality, and efficiency

- Perform User Acceptance Testing and complete required documentation

- Lead critical team projects and manage the team's workload

**Qualifications:**

- Life Science or IT/computing degree

- Relevant and equivalent experience in lieu of educational requirements may be considered

- Good team player with peer support skills

- Ability to set priorities and handle multiple tasks

- Attention to detail

- Good written and verbal communication skills

- Logical and spelling skills, preferably with an aptitude for handling and proof-reading numerical data

- Good keyboard skills, preferably with knowledge of MS Office and Windows

- Ability to operate standard office equipment

**Experience:**

- Experience in systems operations support role

- Experience working on any validated document management systems

- At least 4 years of experience with drug safety systems such as Argus/ARISg/Veeva

- Good working knowledge of Microsoft Office tools

- System integration knowledge

**Preferred Qualifications:**

- Clinical background working with clinical systems

- Good understanding of SQL programming language

- Experience working with ticket support applications

## Skills

### Required
- Argus
- ARISg
- Veeva
- Microsoft Office
- SQL

### Nice to have
- clinical systems
- SQL programming language
- ticket support applications

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Source: [Apply at fortrea.wd1.myworkdayjobs.com](https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Bangalore/Lead-Safety-Systems-Specialist_265203?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)