# Traffic Management Center Technician I

**Company**: WSP
**Location**: Knoxville, TN
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time|part-time
**Category**: Operations
**Industry**: Consulting

**Apply**: https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/95901?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6e35ac20-314

## Description

WSP is currently seeking a Traffic Management Center Technician I to work out of our Knoxville, TN office. This role involves working night and weekend shifts, with both full-time and part-time positions available.

As a Traffic Management Center Technician I, you will be involved in projects with our Mobility Operations Team. Your primary responsibilities will include:

- Providing human monitoring and operation of Intelligent Transportation Systems (ITS) devices and other traffic control devices, and taking appropriate actions based on guidance from current and future SOPs

- Managing traffic incidents and coordinating responses for roadway concerns

- Entering database information for all activities related to incidents, special events, roadway concerns, and call logs

- Assisting in traffic data collection for system performance troubleshooting using manual and automated data collection and surveillance features of the ATMS/ITS and other TMC systems

- Collaborating with Tennessee DOT (TDOT) to identify, troubleshoot, and document device failures, establish repair priorities, and issue work orders for repairs of failed devices

- Receiving and responding to notifications of roadwork, highway incidents, special event information, incidents, and situations affecting the Department

- Answering phone inquiries and coordinating the Department's response with operational partners

- Responding to inquiries about TMC/ITS operations as directed by the State

To qualify for this role, you will need:

- A high school diploma

- 0-2 years of experience with a TMC type facility and/or traffic management

- Strong oral and written communication skills

- Proficiency in computer software, including MS Office applications, spreadsheets, and databases

- Analytical and organizational skills

- Ability to work well with co-workers and TDOT staff

- Familiarity with digital roadway maps and roadway elements

- Successful completion of a Criminal History Background Check

## Skills

### Required
- MS Office
- spreadsheets
- databases
- analytical skills
- organizational skills
- communication skills

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Source: [Apply at emit.fa.ca3.oraclecloud.com](https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/95901?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)