# Front Desk Agent

**Company**: Marriott International
**Location**: Hong Kong
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://ejwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/26071989?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6e07fb1f-949

## Description

We are seeking a Front Desk Agent to join our team at JW Marriott in Hong Kong.

As a Front Desk Agent, you will be responsible for processing guest check-ins, check-outs, and payments. You will also be responsible for answering guest calls, messages, and requests, as well as coordinating with Housekeeping and other departments to ensure smooth operations.

Key responsibilities include:

- Processing guest check-ins, check-outs, and payments

- Handling guest calls, messages, and requests

- Coordinating with Housekeeping and other departments

- Providing directions and information to guests

- Running daily reports and identifying special requests

- Counting bank and balancing receipts

You will also be expected to follow all company safety and security policies and procedures, maintain confidentiality of proprietary information, and protect company assets.

In return, we offer a competitive salary and benefits package, as well as opportunities for training and development.

**Job Requirements:**

- High school diploma or G.E.D. equivalent

- No related work experience required

- No supervisory experience required

- Ability to stand, sit, or walk for extended periods of time

- Ability to lift, carry, push, and pull objects weighing up to 10 pounds

## Skills

### Required
- communication skills
- organisational skills
- problem-solving skills

---

Source: [Apply at ejwl.fa.us2.oraclecloud.com](https://ejwl.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/26071989?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)