# Senior Implementation Services Manager

**Company**: Visa
**Location**: Vienna, AT - Vienna
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: €80,500 - €132,175
**Category**: Consulting
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/AT---Vienna-Austria/Senior-Implementation-Services-Manager_REF090033W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-implementation-services-manager-6de48862-0a5/

## Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, driving tangible, impactful results for clients. We are seeking an experienced business transformation and payments infrastructure expert to lead complex consulting and implementation engagements for banks, fintechs, and processors.

As a Senior Implementation Services Manager, you will combine deep payments and technical expertise with strategic and commercial thinking to help clients navigate complex transformation. You will bridge business and technology, shape end-to-end solution design, and provide leadership across the full delivery lifecycle.

Responsibilities:

- Lead client-facing change initiatives from current state to target solution, ensuring successful delivery of payments technology and business transformation projects.

- Develop comprehensive solution architectures that align business objectives with technology capabilities, ensuring scalability, security, and seamless integration with existing client environments.

- Develop and test solution hypotheses, design robust and scalable solutions, and provide clear, actionable implementation recommendations tailored to client needs.

- Facilitate effective collaboration among business and technology colleagues, fostering transparency, shared ownership, and continuous improvement.

- Manage project resources and timelines across Visa, client, and third-party teams, ensuring clear visibility and progress reporting.

- Steer and oversee third-party suppliers, ensuring their deliverables align with project objectives, quality standards, and timelines while proactively managing risks and fostering productive partnerships.

- Build strong relationships with senior stakeholders, ensuring alignment on objectives and outcomes.

- Identify and pursue commercial opportunities during engagements, positioning Visa’s solutions effectively.

- Partner with peers in other functional areas to implement projects in ways that maximize the breadth and depth of Visa’s resources.

- Manage various systems of record for pricing approvals, internal routing, legal/funding approvals, and accurate revenue recognition.

- Develop and deliver client-ready presentations in collaboration with junior and senior resources on the team.

- Mentor and develop team members, contributing to a culture of high performance and continuous learning.

- Provide thought leadership on payments and technology transformation, contributing to strategic discussions and innovation.

- Collaborate closely with Visa Consulting and other business units, leveraging expertise and best practices to maximise client value.

Qualifications:

- Proven client-facing consulting experience in Payments, Banking or Technology Consulting, including ownership of workstreams or programmes.

- Proven progression through consulting roles, with experience leading complex projects or programmes.

- Deep understanding of payments and financial services, including card lifecycle, account-to-account journeys, and open banking.

- Track record of translating analytical findings into actionable implementation recommendations.

- Strong project delivery expertise, including familiarity with methodologies such as Agile and Waterfall.

- Excellent communication and presentation skills (both written and spoken), with the ability to influence senior stakeholders.

- Commercial and sales-oriented mindset, with the ability to identify opportunities and position Visa’s solutions effectively.

- Strong stakeholder management skills, including at senior executive levels.

- Proven ability to collaborate effectively across business and technology teams.

- Fluency in English and German.

We also value:

- Experience guiding API-led integration, microservices, and event-driven architectures in enterprise environments.

- Experience in payment infrastructure transformation and migration.

- Practical experience with business intelligence, KPI design, and dashboarding for sales or operations.

- Experience in business readiness and change management.

- Familiarity with digital payment innovations and emerging technologies.

- Awareness and/or interest in AI-driven solutions and their potential applications in payments and financial services.

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## Skills

### Required
- Payments
- Banking
- Technology Consulting
- Project Delivery
- Agile
- Waterfall
- Communication
- Presentation
- Stakeholder Management
- Business Transformation
- German

### Nice to have
- API-led Integration
- Microservices
- Event-driven Architectures
- Payment Infrastructure Transformation
- Business Intelligence
- KPI Design
- Dashboarding
- Business Readiness
- Change Management
- Digital Payment Innovations
- Emerging Technologies
- AI-driven Solutions

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/AT---Vienna-Austria/Senior-Implementation-Services-Manager_REF090033W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)