# Customer and Trading Manager - Small Supermarket

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Olney, Buckinghamshire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: £31,700
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400093030?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6d969311-42a

## Description

We are seeking a Customer and Trading Manager to lead our small supermarket team in Olney, Buckinghamshire. As a Customer and Trading Manager, you will be responsible for the day-to-day running of the store, ensuring excellent customer service, and managing a team of employees.

**Job Responsibilities:**

- Work closely with a small team of managers to ensure the store runs smoothly every day.

- Take responsibility for the day-to-day running of the store, often being the only manager in with accountability for the full shop.

- Work alongside a team to complete all tasks, ensuring customers are served efficiently and safely.

- Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate.

- Occasionally assist another store in the network.

**Requirements:**

- Previous line management experience in a fast-paced, operational environment.

- Proven track record of delivering excellent customer service and coaching colleagues.

- Experience of leading a team in a customer-facing environment.

- Ability to manage disciplinaries, performance issues, and other employee relations issues.

- Comfortable leading operations independently in the absence of senior management.

**What We Offer:**

- Competitive salary (£31,700).

- 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat.

- Annual bonus scheme.

- Free food and hot drinks.

- Generous holiday entitlement.

- Pension matching contributions.

- Share scheme.

- Wellbeing support.

- Cycle to Work scheme.

- Special offers on gym memberships, restaurants, and more.

## Skills

### Required
- retail management
- customer service
- team management
- operations management

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