# Tech I Prior Auth

**Company**: CVS Health
**Location**: Work from home, FL
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $17.00 - $28.46
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/FL---Work-from-home/Pharmacy-Technician---Prior-Authorization---Work-From-Home_R1101471?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/tech-i-prior-auth-6d701432-e53/

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process.

Responsibilities:

- Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards (40%).

- Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers (40%).

- Communication with other internal groups regarding determination status and results (seniors, pharmacists, appeals, etc) (10%).

- Identify and elevate clinical inquiries to the pharmacist team as appropriate (5%).

- Other duties assigned, for example faxes, sorting, email boxes, CAS maintenance, etc (5%).

Requirements:

- 6+ months of Customer Service/Pharmacy Technician Experience

- Basic computer skills, Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable

- Keyboard skills essential

- Multitasking and utilizing multiple system applications simultaneously

- Basic pharmaceutical knowledge pertaining to terminology, calculations, and protocols

- Excellent written, verbal, grammar, and listening communication skills

- Ability to maintain confidentiality of PHI (Protected Healthcare Information)

Benefits:

- Medical, dental, and vision coverage

- Paid time off

- Retirement savings options

- Wellness programs

- Other resources, based on eligibility

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Microsoft Office Suite
- Excel
- Word
- Access
- Outlook
- PowerPoint
- Visio
- Basic pharmaceutical knowledge
- Multitasking
- Communication skills

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/FL---Work-from-home/Pharmacy-Technician---Prior-Authorization---Work-From-Home_R1101471?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)