# Digital Transformation Analyst

**Company**: Howden
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: IT
**Industry**: Insurance

**Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Hong-Kong---35F-Citicorp-Centre/Digital-Transformation-Analyst_R0019849?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6d4a0d68-f8d

## Description

Howden is seeking a Digital Transformation Analyst to support the identification, development and implementation of practical AI and automation solutions across Howden Hong Kong.

The successful candidate will work closely with Operations and other business functions to identify opportunities to streamline workflows, develop AI-enabled solutions and agents, and support the adoption of Microsoft digital tools.

Key responsibilities:

- Identify manual, repetitive or inefficient business processes and recommend opportunities for simplification, automation and AI enablement

- Work with Operations and other business teams to understand requirements and translate them into practical digital, automation and AI solutions

- Design, develop and test workflows and solutions using Microsoft Power Platform and AI tools, including Power Automate, Power Apps and Copilot Studio

- Support the development of AI agents and other AI-enabled solutions to improve productivity, operational efficiency and user experience

- Develop prototypes and proof-of-concepts, conduct testing, gather user feedback and support solutions through implementation

- Monitor implemented solutions, evaluate their effectiveness and identify opportunities for continuous improvement and broader application across the business

- Promote adoption and build local digital capability by delivering practical training, demonstrations and guidance to colleagues on AI and automation tools

- Collaborate with local, regional and Group Technology/Transformation teams where specialist expertise, integration or wider alignment is required

The ideal candidate will have:

- Bachelor's degree in Information Systems, Computer Science, Business Analytics, Data Analytics, Engineering or a related discipline

- 2–3 years of relevant experience in digital transformation, process automation, AI or technology-related projects

- Strong interest in AI, Generative AI, AI agents and business process automation

- Hands-on exposure to Microsoft Power Platform and AI tools, such as Power Automate, Power Apps, Copilot or Copilot Studio

- Exposure to Python, APIs, data analytics or other automation technologies would be an advantage

- Strong analytical and problem-solving skills, with the ability to understand business processes and identify opportunities for simplification and automation

- Good interpersonal and communication skills, with the ability to work collaboratively with business and technical stakeholders

- Good command of spoken and written English and Chinese, with native-level Cantonese proficiency

Benefits include hybrid working, free beverage in workplace, competitive compensation, birthday leave, employee stock options and more.

## Skills

### Required
- Microsoft Power Platform
- AI
- Automation
- Python
- APIs
- Data Analytics
- Cantonese

### Nice to have
- Generative AI
- AI agents
- Business Process Automation
- Power Automate
- Power Apps
- Copilot Studio

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Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Hong-Kong---35F-Citicorp-Centre/Digital-Transformation-Analyst_R0019849?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)