# Manager, Learning & Certification, Pinterest Academy

**Company**: Pinterest
**Location**: San Francisco, CA, US; Remote, US
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $120,321-$247,718 USD
**Category**: Marketing
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/pinterest/jobs/7678707
**Canonical**: https://yubhub.co/jobs/job_6d25f368-ec2

## Description

We're seeking a Learning & Certification Program Manager to lead the design, development, and execution of high-impact learning and certification experiences for advertisers and agencies globally.

This is a people management role, responsible for inspiring a team of instructional designers, overseeing a diverse portfolio that includes eLearning, certifications, webinars, video tutorials, and in-person training.

You'll work cross-functionally to identify learning needs, set strategic direction, and ensure our programs reflect best-in-class instructional design, industry trends, and business goals.

Key responsibilities include:

- Managing, mentoring, and growing a team of instructional designers and program managers, fostering a collaborative, innovative, and supportive environment.

- Leading the end-to-end design and maintenance of engaging learning and certification programs, including curriculum maps, assessments, and learner-centered content tailored for advertisers and agencies.

- Overseeing the launch and evolution of certification programs, including exam development, administration, SME engagement, vendor management, and global rollout.

- Building and nurturing relationships with cross-functional partners in product, sales, engineering, and marketing to ensure training solutions align with business needs and product developments.

- Driving continuous improvement using data analysis, learner feedback, and industry best practices.

- Staying ahead of trends in instructional design, ad tech, and emerging content creation tools and methods (e.g., AI, gamification, xAPI), integrating new developments into our strategies.

- Ensuring the effective management of multiple projects with varying complexity, using strong project management skills to deliver high-quality results on time.

- Communicating program requirements, progress, and impact to key stakeholders through exceptional written and verbal communications.

- Promoting learning and certification programs internally and externally to maximize reach and impact.

- Leveraging AI tools to personalize learning pathways, automate content creation, analyze learner data, and enhance the effectiveness and scalability of training and certification programs.

We're looking for someone with 10+ years of experience in instructional design, learning & development, or certification program management, with at least 2 years in a people management role.

Key qualifications include:

- Proven experience building and launching external eLearning and certification programs, ideally within ad tech, digital media, or marketing agency environments.

- Expertise in instructional design methodologies, adult learning principles, and eLearning tools (e.g., Evolve, Intellum, Caveon, Asana).

- Experience designing assessments and certification criteria, as well as managing vendor relationships.

- Strong project management skills with the ability to prioritize, pivot, and deliver in a fast-paced, global setting.

- Excellent interpersonal, collaboration, and influencing skills to partner across functions and regions.

- Strategic and creative thinker who can translate complex topics into engaging, accessible learning experiences.

- Bachelor's degree in a relevant field (e.g., digital advertising, learning design) or equivalent experience.

Relocation assistance is not provided for this role.

## Skills

### Required
- Instructional Design
- Learning Management Systems
- Project Management
- Adult Learning Principles
- E-Learning Tools
- AI
- Gamification
- xAPI