# Quality Expert - Data Analytics, Lead

**Company**: Electronic Arts
**Location**: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/ms_MY/careers/JobDetail/Quality-Expert-Data-Analytics-Lead/214330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6cf91152-9fa

## Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans worldwide. As a Quality Expert - Telemetry Lead at EA - KL (onsite in Malaysia), reporting to the Development Director, you will lead telemetry strategy and data frameworks across Apex Legends.

## Responsibilities

### Automation Strategy and Implementation

- Drive the implementation and continuous improvement of telemetry methodology, ensuring data standards and instrumentation practices are reliable and scalable across teams.

- Lead the integration of telemetry into the SDLC, ensuring early quality insights and validation.

- Guide the use of AI/ML models to detect anomalies, predict defects, and create applicable insights from telemetry data.

### Quality and Data Analysis

- Compile and interpret data from multiple sources into cohesive summaries that communicate quality status, trends, and risk.

- Use telemetry-driven insights to prioritize testing, focus on high-impact areas, and improve product quality outcomes.

- Implement predictive analytics to identify quality risks early and promote defect prevention at source.

### Collaboration and Communication

- Partner with QV, Development, and Data teams.

- Align telemetry coverage and data logic, instrumentation standards, and pipeline frameworks, ensuring data reliability and consistency between quality telemetry and broader data strategy.

- Translate complex telemetry data into meaningful insights for non-technical team members.

### Mentorship and Team Support

- Lead improvements and knowledge sharing across multiple teams

- Mentor and support team members in implementing quality strategies and professional growth

## Qualifications

- 8+ years of experience in telemetry, data analytics, or quality technology leadership, leading data strategy at scale.

- Experience building, evolving, and maintaining telemetry frameworks supporting quality and product insight.

- Experience defining and implementing data instrumentation standards and telemetry pipelines in live or large-scale products.

- Background in data analysis, automation, or AI/ML to allow predictive and prescriptive quality insights.

- Experience mentoring others to develop technical and analytical skills.

- Understanding of game development lifecycles, system architecture, and risk-based quality approaches.

- Familiarity with Power BI, Tableau, Grafana, or equivalent visualization tools

- Experience with CI/CD integration for telemetry pipelines

## Skills

### Required
- Telemetry
- Data Analytics
- AI/ML
- Power BI
- Tableau
- Grafana
- CI/CD integration

---

Source: [Apply at jobs.ea.com](https://jobs.ea.com/ms_MY/careers/JobDetail/Quality-Expert-Data-Analytics-Lead/214330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)