# Associate, People Operations

**Company**: Success Academy
**Location**: New York
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $70,000-$83,000 USD
**Category**: Human Resources
**Industry**: Education

**Apply**: https://job-boards.greenhouse.io/successacademycharterschool/jobs/5381380008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6cf822e3-5c3

## Description

Success Academy is seeking a People Operations Associate to join our HR Team, reporting to the Lead, People Operations. This role plays a key part in supporting the employee lifecycle and ensuring an excellent employee experience through efficient execution of administrative tasks and HR processes.

## Key Responsibilities

- Acting as the first point of contact for HR-related inquiries via the ticketing system, triaging requests to appropriate teams or providing accurate responses using templates, policies, and your knowledge base.

- Supporting all aspects of the employee lifecycle, including pre-employment processes, onboarding logistics, and internal mobility.

- Assisting with maintaining and updating the Workday HCM system, ensuring accuracy and consistency in employee data.

- Assisting with data entry for annual HR processes such as promotions, school transfers, and compensation reviews.

- Supporting in the preparation of reports for various organizational needs and assisting with compliance-related documentation.

- Providing clear and helpful information to managers and staff regarding HR policies, procedures, and processes.

- Collaborating with team members to ensure seamless execution of onboarding activities and HR-related events.

- Maintaining confidentiality and managing sensitive employee information with the highest level of integrity.

## Qualifications

- 2–3 years of experience in an administrative, operations, or customer service role in HR or a similar field.

- Strong organizational skills with the ability to prioritize tasks, manage deadlines, and handle multiple responsibilities simultaneously and independently.

- Excellent communication and interpersonal skills, with a focus on providing a positive employee experience.

- A proactive and solutions-oriented mindset, with the ability to navigate ambiguity and shifting priorities.

- Experience with Workday HCM, ServiceNow, or Dado is a plus.

## Compensation, Benefits & Perks

- Compensation Range: $70,000-$83,000 USD

- Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day, plus a free One Medical membership and confidential mental health support via EAP/Talkspace.

- Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions, employer-paid life/disability insurance, and Public Service Loan Forgiveness (PSLF) eligibility.

- Time to Recharge: Generous paid time off, paid holidays, and paid parental leave.

- Perks & Stipends: A $50/month cellphone stipend, pre-tax commuter benefits, backup family care, and performance-based earning incentives.

## Skills

### Required
- Workday HCM
- ServiceNow
- Dado
- HRIS
- data entry
- report preparation
- compliance documentation

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/successacademycharterschool/jobs/5381380008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)