# Sr Tech Vendor Relations Analyst

**Company**: Syneos Health
**Location**: Hyderabad
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare

**Apply**: https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/IND-Hyderabad-Hybrid/Sr-Tech-Vendor-Relations-Analyst--Hyderabad--hybrid-_25105956?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6cf2d13b-114

## Description

Syneos Health is seeking a Sr Tech Vendor Relations Analyst to oversee the management of telecommunications expenses and vendor relationships. The ideal candidate will have a strong understanding of telecom services, contracts, and billing structures.

**Job Responsibilities**

The Sr Tech Vendor Relations Analyst will:

- Serve as the Vendor Relationship Owner (VRO) for assigned vendors

- Maintain strong relationships with vendors

- Evaluate vendor performance, conduct vendor risk assessments, and scheduled vendor reviews

- Manage all related vendor contracts and facilitate contract negotiation

- Manage and analyze telecom expenses to identify cost-saving opportunities

- Manage the acquisition of mobile devices and services

- Conduct forensic analysis of telecom invoices

- Develop and implement strategies to optimize telecom expenses while maintaining service quality

- Support monthly allocation process ensuring technology costs are billed to the appropriate business unit (BU)

- Track telecom usage and trends to forecast future expenses and plan accordingly

- Coordinate with telecom vendors to negotiate contracts and resolve billing discrepancies

- Identify coding discrepancies to ensure accurate cost center and GL allocations

- Coordinate with fixed line vendors to provide periodic utilization stats for review by Tech partners

- Support 'green' initiatives with responsible mobile recycle plan

**Qualifications**

- Bachelor’s degree in IT, business or equivalent experience

- Professional TEM certification preferred

- Two-years or equivalent customer service experience required

- Excellent communication (written and oral) and interpersonal skills

- Ability to interact effectively at all levels and across diverse cultures

- Ability to adapt as the external environment and organization evolves

- Proven performance demonstrating flexibility, ability to prioritize, and work analytically in a problem-solving environment

- Excellent PC skills, including Excel, PowerPoint, process mapping software (Visio)

- Demonstrated familiarity with Accounts Payable procedures, invoice processing, and auditing

- Solid understanding of telecommunications and networking concepts, principles, and knowledge of systems connectivity

- Prior experience reviewing, modifying legal contracts and documents (MSAs, SOWs, NDAs, etc.)

- Deep understanding of the full life cycle of contracts

- Strong understanding of legal terms and conditions and demonstrated negotiation skills coupled with extensive knowledge of business and contract law related to Technology services

## Skills

### Required
- telecom services
- contracts
- billing structures
- vendor management
- cost-saving opportunities
- mobile device management
- forensic analysis
- telecom expenses
- strategies
- budgeting
- forecasting
- project coordination
- contract negotiation
- business law
- technology services

### Nice to have
- Professional TEM certification
- Asignet
- Cass Information Systems
- Sakon
- Rivermine
- Tangoe

---

Source: [Apply at syneoshealth.wd12.myworkdayjobs.com](https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/IND-Hyderabad-Hybrid/Sr-Tech-Vendor-Relations-Analyst--Hyderabad--hybrid-_25105956?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)