# Receptionist/Administrator

**Company**: Ridgmount Practice
**Location**: London
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: Negotiable
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A5948-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6cde84e2-69a

## Description

We are seeking a full-time Receptionist/Administrator to join our team at Ridgmount Practice, a well-established NHS GP Practice located in London.

The role is varied and would suit an individual who has previous GP Practice experience, can prioritise and organise a busy workload, use own initiative, has excellent attention to detail, and excellent communication and IT skills.

The successful candidate will be required to:

- Ensure that all enquiries are efficiently and courteously handled via face to face, by phone and those received electronically

- Receive and direct patients on arrival

- Record patients details on notes accurately and neatly

- Respond to and process information received regarding patients change of details

- Deal with telephone calls

- Take messages for clinicians and other staff and ensure that they are passed on quickly and accurately

- Receive and record requests for home visits and ensure that they are passed to the on-call doctor quickly

- Return records to NHSE when patient is removed from list

- Enter registration details of newly registered patients on to database and to keep these records up to date when patient details change ensuring accuracy of information

- Book / cancel patient appointments on computerised appointment system

- Send and receive emails

- Be available as required for extra hours of overtime when required

- Attend general meetings and receptionist meetings when required

The practice offers a range of benefits including:

- NHS pension scheme

The interview process will consist of a telephone call followed by a face-to-face meeting.

The salary is negotiable depending on experience.

## Skills

### Required
- EMIS Web
- communication
- organisation
- attention to detail

### Nice to have
- previous GP Practice experience
- EMIS Web experience

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A5948-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)