# Associate Director, Software Engineering

**Company**: HSBC
**Location**: Guangzhou, Guangdong
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774611857128?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6c7f786a-5fd

## Description

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Principal responsibilities:

- Lead complex troubleshooting and root cause analysis efforts for incidents impacting production, driving rapid resolution and long-term prevention.

- Design, architect, and enhance scalable, highly available, and secure infrastructure leveraging cloud, container, and orchestration technologies (e.g., AWS/GCP/Azure, Kubernetes, Docker).

- Champion the adoption and refinement of SRE practices,defining and measuring SLIs/SLOs, establishing error budgets, and automating operational processes to minimize toil.

- Develop and maintain comprehensive monitoring, logging, and alerting systems using modern observability tools (e.g., Prometheus, Grafana, ELK, Datadog, Splunk).

- Drive advancements in deployment automation, CI/CD pipelines, infrastructure-as-code (Terraform, Ansible, Helm, etc.), and configuration management.

- Guide, mentor, and coach junior SREs and engineers, fostering a culture of knowledge sharing, reliability, and continuous learning.

- Collaborate with software development, QA, product, and operations teams to embed reliability, scalability, and security considerations throughout the software development lifecycle.

- Participate in and lead on-call rotations, review and improve incident response processes, and perform blameless postmortems.

Knowledge & Experience/Qualifications:

- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience.

- At least 10 years of hands-on experience in IT, with significant experience focused in SRE, DevOps, Production Support, or related roles.

- Advanced hands-on expertise with containers (Docker, Kubernetes), cloud platforms (AWS, GCP, Azure), and orchestration technologies.

- Deep experience with monitoring, log management, and observability platforms.

- Fluent in at least one programming or scripting language (Python, Bash, Go, etc.).

- Experience implementing and maturing SRE principles at the organisational level.

- Excellent problem-solving, analytical, communication, and mentoring skills.

- Proven ability in high-availability, mission-critical, and/or 24x7 operational environments.

## Skills

### Required
- Cloud platforms (AWS, GCP, Azure)
- Containerization (Docker, Kubernetes)
- Orchestration technologies
- Monitoring and observability tools (Prometheus, Grafana, ELK, Datadog, Splunk)
- Programming languages (Python, Bash, Go)
- SRE practices
- DevOps
- Infrastructure-as-code (Terraform, Ansible, Helm)

---

Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774611857128?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)