# Senior Account Manager

**Company**: Mercer
**Location**: Hong Kong
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Consulting

**Apply**: https://mmc.wd1.myworkdayjobs.com/en-US/MMC/job/Hong-Kong---FWD-Tower/Senior-Account-Manager---Associate-Director--Insurance-Broking_R_348841-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6c7a43cf-74d

## Description

We are seeking a talented Senior Account Manager to join our MMB team at Mercer in Hong Kong. This is a hybrid role requiring at least three days of office work per week.

As a Senior Account Manager, you will handle accounts including designing insurance programs, marketing accounts to insurance carriers, proposing renewal terms to clients, and interacting with clients on their day-to-day service needs.

Key responsibilities:

- Manage renewals, new businesses, and expansion of existing business

- Act as the primary point of contact for clients, carriers, and other service team members

- Solicit and follow up on renewal information from clients

- Design, market, and negotiate client renewals and new business with insurance carriers

- Prepare proposals and attend client meetings to discuss renewal proposals

- Bind insurance terms as directed by clients and transmit binders in a timely manner

- Provide day-to-day service to clients, consult on inquiries about their insurance program, and advise on necessary changes

- Maintain client information, summarize insurance details, and prepare loss summaries and large loss reports

- Support client service executives on renewals and new business

Requirements:

- University degree in a related discipline or equivalent qualifications

- 7+ years of experience in the insurance broking space

- Commercial acumen and strong business sense with excellent negotiation skills

- Proven track record in client and vendor management

- Ability to mentor and grow teams

- Self-initiative and curiosity in the health and benefits sector

- Strong language capabilities in English, Cantonese, and Mandarin

- Computer literacy, especially in Microsoft Office

Benefits of joining our team:

- Professional development opportunities and supportive leaders

- Vibrant and inclusive culture with talented colleagues

- Range of career opportunities and benefits to enhance well-being

## Skills

### Required
- insurance broking
- client management
- vendor management
- negotiation
- Microsoft Office
- Cantonese
- Mandarin

---

Source: [Apply at mmc.wd1.myworkdayjobs.com](https://mmc.wd1.myworkdayjobs.com/en-US/MMC/job/Hong-Kong---FWD-Tower/Senior-Account-Manager---Associate-Director--Insurance-Broking_R_348841-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
