# Recepcionista de hotel - Escala 12x36 | Horário das 07h00 às 19h00

**Company**: Accor
**Location**: Curitiba, PR
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000155329729-recepcionista-de-hotel-escala-12x36-horario-das-07h00-as-19h00?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/recepcionista-de-hotel-escala-12x36-hor-rio-das-6c4f40bd-44b/

## Description

Join Accor, where you will be part of a team that values hospitality and passion. As a Hotel Receptionist, you will play a crucial role in creating memorable experiences for our guests.

Responsibilities:

- Check-in guests, provide room keys, and direct them to their rooms

- Check-out guests, process payments, and close accounts

- Ensure reception procedures are followed and prepare auto-control processes

- Resolve conflicts and handle critical situations

- Update client reservation information in the system

- Offer and operate the loyalty programme according to established standards

- Pass on shift duties following pre-established procedures

- Handle phone calls and maintain organised records

- Perform other related tasks as needed

Qualifications:

- Creativity

- Problem-solving

- Contribution to results

- Agility

- Proactivity

Additional Information: 12x36 shift - 07:00 to 19:00

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## Skills

### Required
- Problem-solving
- Creativity
- Proactivity
- Agility
- Contribution to results

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000155329729-recepcionista-de-hotel-escala-12x36-horario-das-07h00-as-19h00?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)