# Client Services Assistant - Shenzhen

**Company**: Pinsent Masons
**Location**: Shenzhen, Guangdong
**Job type**: full-time
**Category**: Operations
**Industry**: Legal

**Apply**: https://ehpy.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/3421?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6c4526ea-6d2

## Description

We are seeking a Client Services Assistant to support the efficient day-to-day operation of our Shenzhen office.

The successful candidate will be a highly organised and proactive professional who serves as a key local resource within the Shenzhen office, working closely with lawyers, business services teams, and external stakeholders.

**Key Responsibilities:**

**Office Facilities & Inventory Management**

- Act as the primary local owner for operational, workplace, and compliance matters within the Shenzhen office.

- Work collaboratively with regional teams to support the effective day-to-day operation of the office.

- Oversee the day-to-day operation and maintenance of the Shenzhen office.

- Coordinate repairs, preventative maintenance, and facilities-related projects.

- Monitor vendor performance and ensure services are delivered in accordance with agreed standards and budgets.

- Manage the procurement, inventory, and replenishment of office supplies.

**Client Services & Reception**

- Act as the first point of contact for clients and visitors.

- Manage meeting rooms, video conferencing, and hospitality arrangements.

- Handle calls, enquiries, and messages.

- Coordinate domestic and international courier services.

**Office Events and Local Logistics Support**

- Coordinate internal and external events.

- Arrange catering, transportation, accommodation, and meeting facilities.

**Health, Safety, and Office Security**

- Maintain local ownership of workplace health and safety compliance.

- Coordinate office safety inspections and risk assessments.

- Act as the local point of contact during workplace incidents.

**Accommodation and Relocation Support**

- Coordinate the leasing, renewal, and termination of residential accommodation for lawyers and visiting employees.

- Liaise with landlords, property agents, and building management offices.

**Office Licence Renewals, Work Permit, and Residence Permit Administration**

- Maintain ownership and the timely renewal of office licences and registrations.

- Coordinate work permit, residence permit, and visa applications.

**Financial Administration**

- Process day-to-day invoices and expense-related documentation.

- Liaise with Finance, external vendors, and service providers.

**Requirements:**

- Experience in administration office management within a professional services environment.

- Strong organisational and project coordination skills.

- Excellent communication and stakeholder management skills.

- Strong attention to detail and ability to work independently.

- Fluent written and spoken English and Mandarin.

## Skills

### Required
- Microsoft Office applications
- CRM or marketing systems
- English
- Mandarin

### Nice to have
- immigration processes
- office administration
- vendor management in China

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Source: [Apply at ehpy.fa.em5.oraclecloud.com](https://ehpy.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/3421?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)