# Machine Learning Engineer (L3)

**Company**: Twilio
**Location**: Remote - India
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8258587?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_6c42b80f-958

## Description

At Twilio, we're shaping the future of communications, all from the comfort of our homes.

As a Machine Learning Engineer III in Twilio's Customer Memory Team, you will build the foundational AI/ML capabilities that power intelligent engagement experiences for Twilio customers.

Responsibilities:

- Build out new functionality within a fast-moving product seeing rapid adoption.

- Take a nebulous idea, design a rigorous experiment, and execute it within weeks.

- Conduct deep-dive research into state-of-the-art LLM orchestration, retrieval strategies, and data-driven personalization.

- Build ML systems that hold up at Twilio scale.

- Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.

- Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation.

Qualifications:

- 5+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end.

- Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action.

- Proficiency in Python programming language.

- Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores.

- Deep expertise in the design, architecture, and deployment of production-grade ML/AI systems, including LLM orchestration, embedding models, and vector stores.

- Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs.

- Ability to raise the technical bar of a team through mentorship, design review, and standards.

- Strong communication skills and highly effective collaborator who works well with teammates.

Location: Remote - India (Karnataka, Tamil Nadu, Telangana State, Maharashtra, and New Delhi).

What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

## Skills

### Required
- Python
- AWS
- GCP
- Azure
- ML/AI
- LLM orchestration
- embedding models
- vector stores
- statistical machine learning algorithms
- transformer models
- LLMs

### Nice to have
- autonomous agents
- multi-turn conversations
- predictive modeling
- experiment design
- causal or counterfactual methods

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8258587?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)